Data Entry Customer Service
Resume:
Amber Walton
Winter Haven, FL *****
***********@*****.***
I have the ability to communicate effectively with others and get along with a variety of different types of personalities. I’m dependable, responsible, consistent in my job performances and I’m a fast learner. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Office Manager
Jackson Hewitt-Winter Haven, FL
November 2023 to April 2024
Managers duties include excellent customer service in preparing tax returns on the computer using the software that's provided by the company (ProFiler). Offering electronic filing of tax returns. Promoting and marketing. Performing general office duties. Completing daily accounting. Making bank deposits. Fixing rejected returns. Distributing checks and cash cards. Data Entry
HLP Integration-Lakeland, FL
July 2022 to December 2022
Intake and mail prepping process for reupload and scanning with routine use of standard office equipment such as dual computers, scanners, and proprietary systems, etc. to meet specific deadlines. The role of the data entry specialist is to maintain accuracy for any and all customer information for privately held companies.
Paraprofessional
Kelly Services-Winter Haven, FL
May 2022 to June 2022
• Lead instruction in the classroom by executing existing lesson plans
• Motivate students to learn and participate
• Assumes duties of the regular District/School classroom teacher promptly and in accordance with school rules.
• Instruct students regarding a variety of classroom topics/courses of instruction, as determined by the School District’s lesson plan and in accordance with Kelly policy.
• Assign reasonable tasks and homework to students in accordance with the School District’s lesson plans.
• Creates a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students.
• Address the various learning styles of students accordingly.
• For long-term assignments, it may be required to develop lesson plans; devise, administer, and grade tests and assignments
Mail Prepper
Spherion-Winter Haven-FL
December 2021 to March 2022
Intake and mail prepping process for reupload and scanning with routine use of standard office equipment such as dual computers, scanners, and proprietary systems, etc. to meet specific deadlines. The role of the data entry specialist is to maintain accuracy for any and all customer information for privately held companies.
Claims Specialist
Aerotek-Orlando-FL
July 2021 to October 2021
• Utilize appropriate systems guides, interview techniques and established protocol to obtain necessary information, determine claim type and program code, and complete claims process so that "first pay" and timeliness goals are met and claimants receive entitled benefits.
• Extensively use automated systems to review, enter, update and report claim information.
• Follow established protocol to prepare and process documents which are used to adjudicate claims and make accurate determinations.
• Follow up with claimants and employers through e-mail to obtain necessary information to process claims timely and efficiently.
• Complete training to address various claim types and understand business functions.
• Provides efficient and effective service to customers and prospects on all patron based services to a variety of inquiries and customer needs.
Customer Service Associate
Walgreens-Windermere-FL
December 2020 to February 2021
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Customer Service Representative
Inktel Contact Center Solutions-Orlando, FL
December 2019 to October 2020
• Must have excellent hearing in order to respond to callers' requests.
• Must be able to sit for long periods of time.
• Must have good eye sight for reading computer screens.
• Position requires the ability to interface with people in a positive manner.
• Must be able to communicate effectively with customers, management, and co-workers. Education
High School Diploma in Criminal Justice
West Orange High School
Santa Fe College Tallahassee Community College - Tallahassee, FL Skills
• English
• Heavy lifting
• Microsoft Word
• Communication skills
• Administrative experience
• Merchandising
• Supervising experience
• Customer service
• Order fulfillment
• Experience with children
• Filing
• Data management
• Documentation review
• Kronos (Less than 1 year)
• Microsoft Word
• Hostess
• Negotiation
• Fraud prevention and detection
• Cash register
• Order entry
• Special education
• Writing skills
• Live chat
• Typing
• QuickBooks
• Project management
• Workday
• Operating systems
• SAP
• Microsoft Powerpoint
• Microsoft Outlook
• Organizational skills
• Childcare
• Time management
• Guest services
• Retail sales
• Cash handling
• Planograms
• Customer Service
• Teaching
• Microsoft Excel
• Order fulfillment
• Data entry
• Microsoft Outlook
• Classroom management
• Microsoft Office
• POS
• Computer skills
• Basketball
• Warehouse experience
• Android
• Childcare
• Writing Skills
• Windows
• Retail Sales
• Planograms
• Salesforce
• Dispatching
• Operating Systems
• Order entry
• English
• Clerical experience
• HIPAA
• Databases
• Basic maths
• Accounts payable
• Windows
• Technical support
• iOS
• Phone etiquette
• Records management
• Teaching
• Kronos
• Management
• Office experience
• Front desk
• Typing
• Search engines
• Computer skills
• iOS
• Exceptional listener
• Conflict management
• Microsoft Powerpoint
• Classroom experience
• Merchandising
• Android
• Microsoft Excel
• Research
• Hospitality
• Classroom experience
• Analytical/Research Skills.
• Leadership
• Data entry
• Bookkeeping
• Clerical experience
• Office management
• Classroom Management
• Customer support
• Planning/Organizing
• Accounts receivable
• Customer service
• Customer service
• Loss Prevention
• Live chat
• Communication Skills
• Documentation review
• Pallet Jack
• Dispatching
• SharePoint
• QuickBooks
• POS
• Computer hardware
• Project scheduling
• Microsoft Office
Certifications and Licenses
Teaching Certification
Fundamental Payroll Certification
Substitute Teaching Certification
CPR Certification
Contact this candidate