Customer Service Representative
Resume:
Tara Woodward
Bookkeeping/Management
Franklinton, LA 70438
**************@*****.***
Professional Summary
I'm a very quick learner, so if there is something that I don't know, I guarantee that it will not take me long to learn. I'm also a very organized person, and I'm always multitasking. I love to meet new people and working on a team.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Tier 1 Customer Service Representative
MAXIMUS FEDERAL SERVICE-Bogalusa, LA
October 2022 to Present
I work in Marketplace, but I know that it's the same concept as Medicare. I enjoy my job, but I'm interested in being able to work from home. I would like to get more information and apply for a job with your company.
Secrerary/Bookeeper
James Woodward Jr Trucking LLC-Franklinton, LA
October 2017 to Present
My husband started a trucking business in October of last year, and I am the one who handles all of the paperwork by making sure that his load tickets are properly filled out daily, and I file them. If one or more of them arent right then it would affect the price, payment, our weekly check, and taxes. So, it is very important that I make sure they are all done right. I pay a lot of attention to things, big/small. I purchase all the office supplies as needed, and I also do all of the cleaning and take care of the office. I use a laptop computer daily, telephone, fax machine, scanner, copier, calculator, and safe on a daily basis also. I have worked in customer service for about 15 yrs. I also worked in management for 3yrs. I love to be able to help people anyway that I can. Sales Associate In The Pharmacy
Walmart Supercenter-Covington, LA
December 2012 to August 2013
I was hired on for a temporary postition in the pharmacy working as a closing cashier two nights, and stocking and setting up new merchandise three days a week. I worked the register and the computer to look up customers information and to also put their information in the computer. Cleaned on both sides of the counter. Kept all the filled prescriptions in ABC order, they were filed by hand manually as they were filled. Stocked all the over the counter shelves as needed. Used a hand held machine to go through the aisles daily and check to see what needed to bed restocked. Used a push dolly/cart to go to the warehouse in the back and pick things that were needed, and pushed them back to the front and stocked the shelves. There was a lot of physical moving daily. I enjoyed working there very much. Hired on as a cashier/Left as a Closing Shift Manager Mcdonalds-Franklinton, LA
August 2002 to September 2004
I started working at mcdonalds as a cashier, and worked the register and took customers orders. I kept the front cleaned, and the bathrooms. I trained in all of the stations in the restaurant, and worked the grill and assembly line making sandwiches. I made schedules, did orientation when needed, hired and fired, and made deposits at the bank daily. I just worked wherever I was needed,or shorthanded at that day. I was very proud that I started when I was 18 yrs old I believe, and I really enjoyed working there, and I also really liked all of my coworkers also. One of my accomplishments at Mcdonalds, was becoming a shift manager before I was 20 yrs old, and my girls were 1 and 2 at the time. I was very proud of that. Education
GED in General Studies
Pearl River Community College - Poplarville, MS
June 2001 to November 2001
Skills
• Negotiation
• Customer Support
• Door-to-door
• Office Management
• Sales
• Sales
• Restaurant experience
• Cash handling
• Cash register
• Typing
• Microsoft Word
• Accounts Receivable
• Direct sales
• Account management
• Salesforce
• Time management
• Customer Service
• Human resources
• Relationship management
• Live chat
• Customer Service Skills, Customer Relations, Computer Software and Typing Over 40WPM (10+ years)
• Sales Experience
• Customer Support
• Merchandising
• Shift management
• Call Center
• Social media management
• Quickbooks
• Telemarketing
• Banking
• Payroll
• Leadership
• CRM software
• Patient monitoring
• Conflict management
• Google Suite
• Facebook Advertising
• Customer relationship management
• Customer Care
• Payroll
• Recruiting
• Data collection
• Human resources
• Office management
• Store management
• Cash handling
• General Ledger Reconciliation
• Accounts Payable
• Customer Service (10+ years)
• English
• Bookkeeping
• Employment & labor law
• Pricing
• Analysis skills
• Outside sales
• Journal Entries
• Search engines
• Customer service
• Animal care
• Negotiation
• Typing
• Communication skills
• Account Reconciliation
• CSR
• Auditing
• Custodial Experience
• Intake Experience
• Management
• Quick
Assessments
Bookkeeping — Proficient
October 2021
Calculating and determining the accuracy of financial data Full results: Proficient
Written communication — Proficient
October 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Work motivation — Proficient
May 2021
Level of motivation and discipline applied toward work Full results: Proficient
Basic computer skills — Proficient
March 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Proofreading — Completed
June 2021
Finding and correcting errors in written texts
Full results: Completed
Elementary school classroom management — Proficient December 2020
Managing behavior in elementary school classrooms
Full results: Proficient
Filing & organization — Completed
November 2020
Arranging and managing information or materials using a set of rules Full results: Completed
Sales skills — Proficient
July 2021
Influencing and negotiating with customers
Full results: Proficient
Working with MS Word documents — Proficient
October 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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