Customer Service Cocktail Server
Resume:
HIYAB SAMUEL
*****.*********@*****.***
Objective:
Highly skilled and experienced Cocktail Server seeking a position to utilize my exceptional customer service skills and extensive knowledge of mixology to create a memorable and enjoyable experience for patrons.
Experience:
Cocktail Server Bar 7, DC March 2015 - December 2016
- Provided excellent customer service by taking orders and serving a variety of cocktails to customers.
- Maintained a clean and organized bar area, ensuring a pleasant atmosphere for guests.
- Collaborated with bartenders to create and serve specialty cocktails, ensuring customer satisfaction.
Cocktail Server Pure Lounge, DC March 2016 - June 2018
- Demonstrated exceptional knowledge of drink menu and made recommendations to customers based on their preferences.
- Created and served unique and delicious cocktails, ensuring customer satisfaction and repeat business.
- Managed cash and credit card transactions accurately and efficiently.
Cocktail Server Filrt Lounge, VA January 2017 - September 2020
- Provided attentive and personalized service to guests, ensuring an exceptional dining experience.
- Collaborated with kitchen staff to ensure prompt delivery of food and beverages to customers.
- Demonstrated excellent multitasking skills by handling multiple tables and orders simultaneously.
Salesperson / customer service, Macy’s, Atlantic City
October 2021 - November 2022
-Customer Service: Assist customers, answer their questions, and provide product recommendations.
-Sales: Promote products, make sales, and meet sales targets.
-Cash Handling: Process transactions accurately and handle money securely.
Cocktail Server HARD Dock Casino, Atlantic City October 2022 - December 2023
- Provided exceptional service to casino patrons by taking orders and delivering drinks in a fast-paced environment.
- Demonstrated extensive knowledge of mixology and created innovative cocktails to enhance the customer experience.
- Collaborated with the bar team to develop and implement new drink recipes.
Skills:
- Excellent customer service skills
- Extensive knowledge of mixology and cocktail preparation
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and accuracy in handling orders and payments
References:
Available upon request
Contact this candidate