Access Control Service Manager
Resume:
Andres Montez
*** * ******** ***, ******, TX. ***01
*************@*****.***
Work Experience
Owner/Operator
Aztec Automatic Gate Systems
Temple, TX August 2019 – present
Responsibilities
Install and repair of gate operators and access control to include:
oInvoicing
oBilling and receipt of payments
oEstimates
oQuotes
oGate and gate operator installs
oSet posts and operator mounts
oHang gates
oRepair gates
oInstall keypads/remotes/sensor
oInstall card/Fob reader
oOrder equipment/parts/replacement parts
oReceiving and inventorying of parts
Gate Operator Technician
Cen-Tex Fencing
Temple, TX July 2018 – August 2019
Responsibilities
Install and repair of gate operators and access control
Maintenance Technician
Kyrish Government Group
Killeen, TX August 2017 to July 2018
Responsibilities
Build rollback tow trucks
Install AC units in School Buses
Fabrication work moving axles and installing pusher axles
Build DTU’s on recovery units
Install 5th wheels on HET’s and all wiring needed
Inventory Specialist
Copart
Waco, TX January 2017 to August 2017
Responsibilities
Receive, inventory and picture damaged cars for resale.
Assist loading transports of sold vehicles.
Anything needed around the yard.
Complete service work orders assigned daily
Service Manager
P&P Trailer Sales October 2015 to October 2016
Salado, TX
Responsibilities
Hired, trained, managed and terminated all departmental staff.
Took calls from customers requesting service work and schedule appointments.
Placed orders for parts and accessories both for service jobs and for cash and carry.
Developed, implement and maintained a scheduling system that will be used to schedule and track all service, make-ready, delivery and warranty work to be completed by the shop.
Developed checklists that can be used for common repair items as well as warranty repair checklists for each type of trailer.
Provided leadership and coaching for each departmental employee to help them meet the expectations of their position.
Developed or provided training programs for each employee and monitor their preformed on the job for improvement or the need for additional training.
When necessary, terminated and replaced employees who are not able to meet the expectations and requirements of their position.
Met with each service department employee at least twice a year to review their job performance and expectations.
Accomplishments
Took an underachieving Service Department and made big strides to better Customer Service.
Worked on setting Shop Operating Procedures in place.
Skills Used
Management, mentorship, leadership and attention to detail.
Service Manager
Rolling M Trailers Inc.
Jarrell, TX August 2013 to October 2015
Responsibilities
Hired, trained, managed and terminated all departmental staff.
Took calls from customers requesting service work and scheduled appointments.
Placed orders for parts and accessories both for service jobs and for cash and carry.
Developed, Implement and maintain a scheduling system that will be used to schedule and track all service, make-ready, delivery and warranty work to be completed by the shop.
Developed checklists that can be used for common repair items as well as warranty repair checklists for each type of trailer.
Provided leadership and coaching for each departmental employee to help them meet the expectations of their position.
Developed or provided training programs for each employee and monitor their preformed on the job for improvement or the need for additional training.
When necessary, terminated and replaced employees who are not able to meet the expectations and requirements of their position.
Met with each service department employee at least twice a year to review their job performance and expectations.
Accomplishments
Took a dysfunctional Service Department to a profit status in less than a year.
Set standards for shop operations and maintenance.
Animal Control Officer
City of Belton Police Department
Belton, TX April 2012 to August 2013
Responsibilities
Respond to calls from citizens about stray animals.
Investigated suspected animal cruelty or deceased animals.
Captured or rescued stray and injured animals.
Administered warnings or citations to citizens suspected of animal cruelty and mistreatment.
Reported Monthly on all animal calls.
Compiled all the information into monthly and yearly reports on all aspect’s animal handling.
Animal Control Officer
Animal Services
San Angelo, TX October 2011 to April 2012
Responsibilities
Respond to calls from citizens about stray animals.
Investigated suspected animal cruelty or deceased animals.
Capture or rescued stray and injured animals.
Administered warnings or citations to citizens suspected of animal cruelty and mistreatment.
Reported Monthly on all animal calls.
Compiled all the information into monthly and yearly reports on all aspect’s animal handling.
Service Technician
Gillman Auto Group
San Benito, TX October 2010 to July 2011
Responsibilities
Wrote vehicle damage repair estimates.
Repaired broken or worn mechanical components.
Maintained repair and service records.
Installed equipment, components and systems.
Tested vehicles both before and after repair.
Repaired electrical wiring, circuits and fixtures
Service Manager/Technician
Ryder Transportation
Pharr, TX January 2010 to October 2010
Responsibilities
Managed the Preventive Maintenance Process.
Inventory management.
Safety and EPA compliance.
Customer/driver interaction and service.
Facility maintenance including all shop tools and equipment.
Review, analyze and track maintenance measures.
Create action plans for continuous improvement.
Ensure Shop Management System (SMS) is maintained.
Ensure maintenance of all files required to meet and/or exceed government requirements.
Quality assurance of work performed/deliverables.
Financial forecasting and cost control related to maintenance.
Managed running costs and maintenance overheads.
Ensured and maintained customer satisfaction.
Ensured a safe and productive operation through proper implementation and administration of company policies and procedures.
Service Manager
Sunbelt Rentals
Waco, TX October 2008 to December 2009
Responsibilities
Managed the repair and maintenance of company owned and customer equipment.
Directed the operations of the Service Department in order to maintain appropriate inventories and minimize costs.
Prepared work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
Assured the maintenance of the department in good order and in accordance with safety requirements.
Ordered parts in order to maintain adequate supplies.
Provided training and assistance to team of service technicians.
Worked with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
Evaluated all equipment after repairs, maintenance or safety checks.
Documented equipment status before and after rental.
Handled customer complaints regarding equipment condition or operation.
Performed other duties assigned as assigned by the Profit Center Manager.
Maintenance Manager
US Army
Fort Hood, TX September 1986 to September 2008
Responsibilities
Advised, mentored and instructed 44 junior leaders and subordinates in daily maintenance operations of troubleshooting, identifying and repairing on a multitude of equipment to include heavy/light wheeled vehicles, generators and trailers.
Managed the inventorying, ordering, receiving and turning-in of repair parts.
Supervised preventative maintenance and repairs for a wide range of equipment.
Established and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs.
Informed potential applicants about facilities, operations, benefits, and job or career opportunities in organizations.
Advised managers and employees on staffing policies and procedures.
Contacted applicants to inform them of employment possibilities, consideration, and selection.
Education
High School
Irion County HS - Mertzon, TX 1982 to 1986
College
Central Texas College & DeVry University over 60hrs General Studies
Military Training
US Army Recruiting School
Military Leadership Course levels 1-3
Military Recovery School
Military Maintenance School
Military Chemical Course
Military Cavalry Scout School
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