Contact Center Operations

** ****** **** - ** **** ****

****

****- ****

MASOGA TSHEGOFATSO

*** ****** ****** ************** ******** 0008

073-***-**** / 067-***-**** ************@*****.*** Experience

IRAM

MERCHANDISER

Duties

●Responsible for stock

●Monitoring the stock levels

●Setting up Displays

●Managing Layouts plans for the store

●Reporting growth, Expansion and Change in Markets Education

Sekuruwe Combined School

Grade 12

Matric

Tshwane South College

Information Technology

Level 2- Level 4

Modules

•English FAL L2

•Life Orientation L2

•Mathematics L2

•Electrics L2

•Contact Center Operations

•Introduction To Information Systems

•Introduction To Systems Development

•English FAL L3

•Life Orientation L3

•Mathematics L3

•Computer Software and Hardware L3

•Contact Center Operations L3

•System Analysis and Design L3

•Principles Of Computer Programming L3

•English FAL L4

•Life Orientation L4

•Contact Center Operations L4

•System Analysis and Design L4

•Data Communication and Networking L4

Objective

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Skills

●Customer Relationship Management ●Customer service skills ●Problem-Solving skill ●Communication skills ●Time Management ●Multitasking ●Documentation and reporting ●Customer engagement ●Data interpretation ●Team Player and Collaboration ●Computer Literate

Interests

● Participating In Social Activities ● Research ● Physical Exercise ● Keeping Up With Current Affairs Languages

●English ●Sepedi

Reference

Akani Mahayi - IRAM

Territory Supervisor

*****@****.**.**

079-***-**** / 073-***-****

Jan Mokhari - IRAM

Rep

***@****.**.**

073-***-**** / 081-***-****

Contact this candidate