Customer Service Delivery Driver
Resume:
JASON R. JONES
STONE MOUNTAIN, GA 30083
***************@*****.***
Excellent communication skills, very dependable, detail oriented and excellent interpersonal skills with a strong background in customer service. Continue to utilize my customer service and computer skills. Continue to utilize my job related knowledge, skills, and abilities to enhance my work performance.
WORK HISTORY
Doordash
Delivery Driver / Atlanta, GA / November 2021 to Dec. 2024
● Customers order food and other goods through Doordash.
● Pick up the orders from the merchant and deliver to the customer.
Marta Mobility
Customer Care Agent / Atlanta, GA / October 2005 to August 2021
● Receive inbound calls and make outbound calls in reference to reservations for clients.
● Entering client information into database while coordinating and confirming trips for clients.
● Create reservations utilizing Trapeze Scheduling system.
● Perform systemwide and quality of service surveys on bus and rail.
● Performing supervisor duties as Team Lead for 6+ years.
TSA Federal Security
Transportation Security Screener / Atlanta, GA / November 2002 to September 2005
● Performing security screening of persons and their property.
● Controlling entry and exit points; make effective decisions in both crisis and routine situations.
Federated Logistics
Customer Service Agent / Stone Mountain, GA / August 1998 to November 2002
● Receive inbound calls in reference to billing and account information.
● Maintain return records through computer tracking system.
● Worked as Package Handler (Unloading and loaded trucks in warehouse for 2 years.
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