Home Health Aide
Resume:
Sanjuana Staples
St. Louis, MO *****
***************@*****.***
Work Experience
Home Health Aide
Awesome Care, LLC - St. Louis, MO
March 2019 to Present
Prepare food and feed patient, perform light housekeeping, do laundry, go grocery shopping, and run errands
Ensure patient follows diet and exercise according to care plan Transport patient to doctor’s appointments and keep record of services performed Assist patients with personal services such as bathing, dressing, and grooming Provide patients and family with emotional support and instructions for independent living and adaptation to disability or illness
Lead Housekeeper
BJC Healthcare - St. Louis, MO
December 2016 to April 2018
Cleaned hospital floors and surfaces as well as rest facilities using prescribed cleaning methods and procedures
Collected used/soiled laundry from patients’ rooms and delivered them to washing areas Distributed clean linen and hospital/surgical gowns to appropriate floors Documented and addressed patients’ complaints regarding housekeeping services Empty trash receptacles and ensure proper compaction of surgical waste per hospital policy Created and maintained inventory of cleaning supplies and equipment Kept housekeeping supervisor abreast of all hazardous conditions and notified when cleaning equipment needed repair/replacement
Registrar
Affinia Healthcare - St. Louis, MO
March 2016 to September 2016
Updated patient insurance information
Processed prior authorizations
Confirmed appointments and verified patient insurance Processed payments
Placed outbound calls and received calls to coordinate with patients and insurance Information Specialist/Lead Information Specialist SSM Cardinal Glennon Children’s Hospital - St. Louis, MO October 2003 to October 2015
Coordinated appointments for patients and physicians’ offices Received and processed referrals based on standard procedures and policies Scheduled patient appointments with specialists and conducted calls to remind patients of appointments Maintained records of completed and pending referrals Completed outbound calls, answered telephone inquiries, and performed a variety of clerical tasks, e.g., insurance data entry, processing payments, etc.
Supervised and coordinated activities within Patient Access Services Assisted with planning, developing, and administering developmental procedures, policies, and standards and ensured policies were communicated and practiced Health Information Management Specialist
SSM Cardinal Glennon Children’s Hospital - St. Louis, MO March 1997 to October 2001
Compiled, verified, and recorded patient records and medical history Compiled demographic data and treatments administered Reviewed medical records to ensure accuracy
Retrieved and delivered medical records requested by facility professionals Maintained master patient index by completing assigned portion of daily audit trail Housekeeper
SSM Cardinal Glennon Children’s Hospital - St. Louis, MO February 1995 to March 1997
Was responsible for overall cleanliness and sanitation of residents’ rooms Maintained housekeeping equipment
Disposed of trash, collected soiled linens, and assisted in laundry Observed and reported any potential safety hazards Restocked toilet paper, paper towels, soaps, and other products Strictly adhered to safety/hygiene guidelines and OSHA standards Education
Sumner High School
1988 to 1992
Skills
• Twenty years’ experience in the healthcare industry in a medical setting
• In-depth knowledge of patient registration process
• Friendly and helpful to patients and staff alike
• Strict adherence to all confidentiality laws and regulations, i.e. HIPAA
• Excellent organizational and verbal communication skills
• Extensive knowledge of medical terminology and insurance coverage types
• Home Care
• Medical Records
Contact this candidate