Customer Service Credit Cards

JENNELYN PELAEZ

OBJECTIVES

Dedicated individual with extensive experience providing efficient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional.

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

SKILLS

●Time Management

●Communication

●Flexibility

●Productive

●Critical Thinking

●Team Work

●Computer Literacy

●Attention to detail

● Creative Solutions

●Problem Solving

●Cash Handling

●Multitasking

WORK HISTORY LOTTERY OUTLET 2017-2018

PCSO Philippines

●Operate POS cash register to manage cash, card and check transactions for sell items

●Review and verify payroll reports for accuracy

●Count daily out of stocks (Cards and Scratches)

CASHIER 11/2018 to 04/2020

JOLLIBEE Philippines

●Greet customers warmly, take orders accurately, answer questions and provide recommendations

●Input orders into the POS system, verify order details and ensure correct

●Operate the cash register, collect payments, make change and ensure proper cash

●Keep the counter area clean and organized

CASHIER 08/2022 to 01/2023

UNITOP MALL Philippines

●Greeting customers and answering questions

● Scanning items, collecting payment and issuing receipts

●Keeping track of transactions, counting cash drawers and reconciling sales

●Processing returns and exchanges and issuing refunds

EDUCATION K-12 Graduate- AMA Cavite Campus, Philippines May 10,2019 TECHNICAL VOCATIONAL LIVELIHOOD TRACK- ICT PROGRAMMING

COLLEGE LEVEL- AMA CAVITE CAMPUS PHILIPPINES

2019-2020 Bachelor in Science Infotmation Technology

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