Front Desk Office Assistant
Resume:
Alicia Nazelli
****************@*****.***
[June 2023-Current]
Receptionist
Child and Adolescent Center
***** ******* **, ********* ** 48195 734-***-****)
Currently working as front desk staff at the pediatric office, the child and adolescent center. My job includes answering all phone calls, scheduling appointments, verifing insurance, checking patients in and out of their appointments, handling any referral tasks as well as global/insurance referrals. I also handle any prior authorization that needs to be taken care of.
[June 2022-June 2023]
Buisness Office Assistant
Corewell
15777 Northline Rd, Southgate MI 48195
As a BOA my job consisted of the family practice office area. Greeting patients, verifing all information and insurance to check them in for appointments, answering any questions they may have. Reporting back to all 10 doctors in the building if they needed anything. Verifing insurance benefits before patients arrive to their appointments. Opening and closing the office, which inculded counting/handling money, keys to the office to unlock and lock the office. Worked with Epic software.
[August 2021 - August 2022 ]
Auditor
Lyon manufactoring
7121 N Haggerty Rd, Canton, MI 48187 734-***-****
Working as an auditor in manufactoring I work checking/gauging parts with tools to ensure product is ready for seller. After verifying production I will then package up product parts to ship out to seller.
[ March 2019 - August 2021 ]
Receptionist
America's Best
47176 Michigan Ave, Canton, MI 48188 734-***-****
Worked as front desk receptionist greeting and assisting customers, Dispensing/making adjustments on patients glasses, recieved payments by cash, check or credit cards. Organized alphabetical patient chart wall and imputed patient information into computer.
Technician (pre-optech who does pretesting on patients before seeing the doctor) also helped as optician selling glasses to patients needs.
Made and recieved calls to customers for appointments, reminders, insurance benefits as well as any questions regarding the store and its merchandise. Put away patient chart and files according alphabetically.
[ May 2015 - December 2017 ]
Assistant Manager
CVS Pharmacy
7291 North Middlebelt Road, Westland, MI 48185 734-***-****
Provided customer service by greeting, assisting and responding to customer inquiries and complaints. Directed/supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Worked with inventory stock, counting and reordering items when inventory drops to a specified level. Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised. Performed work activities such as cleaning, organizing shelves/displays and selling merchandise.
Assigned employees to specific duties, instructed staff on how to handle difficult and complicated sales while enforing saftey, health and security rules.
Counted down multiple cash drawers making sure all sales added up with computer system before closing down or opening the store.
[ October 2013 - November 2014 ]
Stocker
Kroger Company
26400 Ford Road, Dearborn Heights, MI, 48127 313-***-****
Received, opened, unpacked items for sales floor merchandise. Cleaned display cases, shelves, and aisles. Designed and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales. Received and counted stock items, and record data manually/using computer. Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards. Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors. Marked stock items using identification tags, stamps, electric marking tools, or other labeling equipment. Clean and maintained supplies, tools, equipment, and storage areas. Kept records on the use and/or damage of stock or stock handling equipment.
EDUCATION
JOHN GLENN
Westland, MI
GED (Jun 2013)
ADDITIONAL SKILLS
Worked in customer service for 8 years, also worked as a shift/assistant manager, Very excellent at multitasking and learning new skills. Good with computers and software, Hard working, always focused and goal orientated
Contact this candidate