KEITH GRIERSON, PHR
Schwenksville, PA *****
570-***-**** *****.********@*****.*** www.linkedin.com/in/keith-grierson
VICE PRESIDENT HUMAN RESOURCES
Operations Manager Leader Safety and Emergency Director
EXECUTIVE SUMMARY
Innovative, dynamic leader with extensive success developing and executing human capital strategies. Influential communicator adept at building relationships and engaging with partners, employees, leaders, vendors, and other key stakeholders. Strategic-minded leader with success in project development, process improvements, and driving constructive change. Broad experience across Operation, HR and Safety and Security functions including talent acquisition and management, benefits and payroll, employee engagement, issue resolution, and more. Successful track record setting priorities, shaping processes, and developing the foundation for a positive, productive workplace culture. Focused on integrity, inclusion, and service with the ability to work independently or collaboratively to achieve organizational goals. A leader who does not come up with all the great ideas, but one who creates an environment in which great ideas can happen.
CORE COMPETENCIES
Human Capital
Performance Management
Organizational Strategy
Professional Development
Business Development
Strategic Planning
Goal Setting
Conflict Resolution
Onboarding
Talent Acquisition
HRIS
Budgeting
Risk Assessment
Onboarding
Exit Interviews
Succession Planning
Training
Project Management
Negotiations
Data Analysis / Metrics
Process Improvement
Employee Engagement
Communication
Policy Implementation
Team Building
FMLA
PLOA
Disability
Presentations
Leadership
Collaboration
Problem Solving
Adaptability
PROFESSIONAL EXPERIENCE
VICE PRESIDENT HUMAN RESOURCES & DIRECTOR of CLIENT & CAREGIVER SERVICES/SAFETY 2020-Present
Homewatch CareGivers – Quakertown, PA
Provide strategic human resources and operations leadership for new franchise serving in Bucks and Montgomery County, PA.
Lead all aspects of Client and Caregiver Safety and tasked with protecting our clients, visitors, caregivers, and property.
Responsible for the implementation of the Emergency Operations Plan and directs the operation of the Command Center during an activation. Has authority to activate and introduce resources such as staff, material and supplies for effective functioning of the CC. Also responsible for emergency communications and business continuity planning.
Oversees the selection, identification, purchasing and ongoing maintenance of Emergency Management equipment and supplies. Projects capital needs relative to emergency management and the maintenance of equipment and supply caches.
Responsible for full cycle recruiting (exempt & non-exempt) and onboarding and safety training for new employees
Manage payroll, time and attendance, and day to day benefits in conjunction with PEO provider
Handles employee relations issues, concerns, and resolves conflicts. Conducts investigations as appropriate
Develops and implements human resources policies, ensuring compliance with federal, state, and local legislation (including EEO, FMLA, and FLSA)
Work closely with onsite management to identify training and career develop needs of employees
Continually analyzes HR data and processes, make recommendations to reduce expenses, gain efficiencies
Lead/coordinate transitions of new corp ventures and new properties into the portfolio
Responsible for the management of the corporate office to ensure the office is running as efficiently as possible daily. Work with vendors to resolve issues as quickly as possible
Responsible for vendor management of key 3rd parties that provide services to the corporate office which includes I.T. providers, office suppliers, building management, etc.
Accomplishments
oDesigned and coordinated safety, wellness initiatives and programs
oImplemented changes and improvements to benefit and leave processes
oLowered first year turnover by 50% in year two and 67% in year three of franchise
PUBLIC SAFETY OFFICER
Penn Medicine Chester County Hospital – West Chester, PA 2023-Present
Aid and protection to persons and property. Ensures hospital regulations and procedures are followed and takes appropriate action to ensure the safety of all.
Screen visitors, investigate incidents, and respond to requests for security/safety support.
Escort and serve as a liaison between hospital and police, funeral directors, coroner agents, and/or other community members. Provide guidance towards anyone who seeks assistance.
Log and report both routine and unusual activity.
Patrol both interior and exterior property. Address items which require attention.
Maintain confidential information.
Provide excellent customer service to all populations encountered.
Survey the property to ensure the parking policy is being practiced; issue parking tickets to those not adhering to the policy.
Survey the property to see if hazardous situations are evident (employee, visitor, and safety).
Provide identification badges when needed.
STORE MANAGER 2006-2019
Wegmans Food Markets Inc. – North Wales, PA
Provided leadership for bottom line accountability for $1.3M per week total store operation.
Managed company organizational structure, roles, responsibilities, and staffing in partnership with HR
Trained and mentored 7 department managers for area manager roles
Created employee engagement activities and events to develop relationships with employees and strengthen culture
Implemented store safety walks, stretching programs, and site inspections to reduce employee accident claims
Accomplishments
oDirected opening of Montgomeryville store from ground (2013); hired 600+ employees while exceeding 1st year retention, sales, and budget goals
oReduced shrink at Montgomeryville store from 3.02 to 2.21 (2018)
oDecreased store accident rate yearly in Montgomeryville to 0.51 (2018)
oLowered grand opening average turnover by 98%
ASSISTANT DIVISION HUMAN RESOURCES MANAGER 2002-2006
Wegmans Food Markets Inc. – PA/NJ
Direct Human Resources operations for 10 stores in Pennsylvania and New Jersey with focus on HR representatives and recruiters as well as 450-600 employees per store.
Recommended and administered benefits programs such as life, health, and dental insurance; pension plans; vacation; sick leave; and leave of absence assistance by studying employee legal rights and company trends
Partnered with company's insurance department on workers compensation program including review and processing of legal claims, participation in settlement negotiations, and creation
Responded to changing ideas, responsibilities, expectations, and processes; engaged in problem-solving activities
Engaged in networking and recruitment efforts with emphasis on diversity in support of equity commitments and affirmative action plans
Collaborated with various internal groups regarding implementation of cost-saving initiatives for company
Led town hall meetings, provided open door days, implemented employee recognition and rewards programs, and supported family-oriented events for employees
Provided guidance on employee relations and matters of corrective action including all non-harassment workplace threats, violence, and other investigations
Accomplishments
oAchieved highest overall satisfaction rate on last total company survey (Wilkes-Barre store)
oEstablished mentor program for employees to develop skills and reach personal and professional goals
oSelected by Fortune Magazine as Best Company to Work for In America 2005: #1 Rank in Country; served on corporate committee that submitted forth proposal
EDUCATION
MASTER IN EMERGENCY MANAGEMENT (in progress, current 4.0 GPA) – Adelphi University, Garden City, NY
**Gamma Beta Phi Society National Honor Society Member**
BACHELOR OF SCIENCE IN COMMUNICATIONS – State University of New York, Brockport, NY
HONORS/AWARDS
American Red Cross Community Service Award
United Way Superhero Award
South Abington Township Service Recognition Award – Chief Chinchilla Hose Company
PROFESSIONAL ORGANIZATIONS
Society for Human Resource Management (SHRM) – Member
Montgomery County Incident Support Team – Fire Officer Team Member (2017 – Present)
PA/NY Fire Departments – Chief, Chief Officer, Fire Fighter, Training Officer, EMT-D, CPR/AED Instructor (1988 - Present)
Chamber of Commerce for Greater Montgomery County – Marketing Council (2018 - 2019)
United States Coast Guard Auxiliary (2022-Present)
CERTIFICATIONS/TRAININGS
Past Chief, Battalion Chief, Assistant Chief/EMT-D
Firefighter/CPR & AED Instructor
Certified Agent with Fire Arms Act 235 - Commonwealth of Pennsylvania
Protective Measures Awareness with certifications in Taser, OC Pepper Spray, Expandable Baton, and Handcuffing
QPR Suicide Prevention Gatekeeper Instructor Certification Program
Adult and Youth Mental Health First Aid Instructor
Additional Training Matrix Available
TECHNOLOGY
Microsoft Office Suite (including Word Excel PowerPoint Outlook) QuickBooks SharePoint ADP Lawson