Head of Sales

IBRAHIMKING AISHAT NANA Bsc, Msc, Hons (Microbiology)

FOLARIN WILLIAMS STREET, ARMY CANTONMENT, COMMAND AREA, LAGOS. Mobile No: 070********, 091********; E-Mail: ****.********@*****.*** VISION

To be able to drive and support organization’s strategic goals in achieving allotted to product sales and service delivery, improving overall business bottom lines and market share values through prompt and quality decision making that will help sustain the business, retain/gain new frontiers/customers and enhance shareholder’s Return on Investment (RoI). CAREER SUMMARY

A diligent, self-starter and continuous learner with a professional gravitas and clear understanding of operational and developmental needs of business. Effective problem-solving techniques with demonstrated ability to organize competing priorities, result oriented with excellent communication skills, able to adjust to new and challenging environment; strong interpersonal relationship and an excellent communicator and team player; able to accept responsibilities and work efficiently with little or no supervision. I possess the core-competencies required to open new vistas of opportunities for organizations.

ACHIEVEMENTS/MILESTONES

• Surpasses annual sales target by extra 15%, 25% > than previous year revenue.

• Maintain 100% steady revenue stream, initiation cost control strategies to enhance steady productivity.

• Partner with stakeholders and customers by building strong relationship geared towards reducing churn rate (= zero), fostering healthy business transaction.

• Source, identify and convert non-consumers into the consumers space (over 50 new stores were signed up in < 8 months) of leading the team.

• Led team on multiple sales exhibitions, improving brand’s market share and visibility (7.5% revenue improvement in 3 months).

• Provide support for products optimization and improved service outreach to capture existing, new and emerging markets and customers.

• Conduct trainings, awareness and sensitization exercise for sales team members to improve members core-competencies and capacity development (deliver zero costs on training). WORK EXPERIENCE(S)

EMPLOYER: OYIN PARADISE MULTIBIZ AND INVESTMENT.

POSITION HELD: SALES TEAM LEAD

PERIOD: 2020 – PRESENT

RESPONSIBILITIES:

• Gain new key clients (stores with more than 5 supermarkets) in Lagos and south west area at large.

• Develop and maintain collaborative market relationships with leading outlets and customers in Lagos and south west area at large..

• Breached business gaps by developing tailored strategies to address and mitigate adverse effects of market barriers.

• Create and maintain a sustainable market opportunities geared towards consistently improving business bottom-line.

• Ensure positive customer-client relationships with gained, new and emerging stakeholders.

• Develop standard sales reports and key in daily, weekly and monthly sales input.

• Provide directives and guidance on sales projections to sales team members.

• Resolve customers complaints/feedbacks and delivers timely response to customers’ needs and expectations.

• Maintains sales team performance, conduct periodic training for existing team and coordinate the on-boarding of newly recruited sales team members.

• Coordinate inventory control and handling of other core clerical duties and functions.

• Work closely with internal stakeholders i.e. HR to build and strengthens the sales team in other locations in the country (Ilorin and Abuja).

• Consistently review the organization’s sales contractual agreement with clients to close all loose ends and ensure it is in line with its intended purpose.

• Motivate team members and create competitive and enabling environment for the business to thrive.

EMPLOYER: LITTLE FINGERS BY NANA INVESTMENT (OWNED ESTABLISHMENT) POSITION HELD: BUSINESS LEAD

PERIOD: 2018 – 2020

RESPONSIBILITIES:

• Coordinate business day-to-day operational activities.

• Take decisions towards meeting business targets and objectives.

• Develop and nurture business from zero customer base to 100+ customer base.

• Take conscious steps to meet customers satisfaction in line with Quality Management System guideline.

• Maintain smooth and positive customer-client relationships from customers.

• Attend to customers feedback and use input to foster continuous improvement. EDUCATION

University of Ibadan UI (Nigeria), Master’s Degree In Microbiology. 2019

University of Ibadan UI (Nigeria), Bachelor’s Degree In Microbiology. 2015 SKILLS

MS Words

MS Excel

MS PowerPoint

MS Outlook

Zoho CRM

Social Media Management

TRAINING/PROFESSIONAL COURSES ATTENDED

Year Theme Facilitator

2017 Human Resources Management (Proficiency Certificate) Labor & Productivity REFEREES

Available on request.

Contact this candidate