Healthcare Assistant

Murtadha AL-wahab

Email: ***************@*****.*** Telephone: +44-778*-******

Personal Statement

A compassionate and reliable individual with a Master’s degree in Project Management and a strong background in team coordination, communication, and problem-solving. Dedicated to delivering high-quality care and support, I am eager to bring my organizational skills and empathetic approach to a role as a Care Worker. With experience in managing responsibilities under pressure and ensuring client satisfaction, I am committed to improving the lives of those under my care.

Key Skills

Compassion and Empathy: Skilled at understanding and responding to the needs of others with patience and care.

Effective Communication: Proven ability to communicate clearly and build strong relationships with diverse individuals.

Organizational Skills: Experienced in managing tasks, schedules, and priorities efficiently.

Team Collaboration: Worked closely with cross-functional teams to achieve shared goals.

Problem-Solving: Adept at identifying challenges and implementing effective solutions under pressure.

Health and Safety Awareness: Knowledgeable in workplace safety practices to ensure a secure environment.

Attention to Detail: Ensures tasks are completed thoroughly and accurately.

Work Experience

Assistant Project Manager

Al-Anwar Construction and Decoration Company 2020 – 2022

Coordinated and supervised multiple teams, ensuring smooth execution of tasks and timely completion of projects.

Acted as a central point of contact, facilitating communication between clients, contractors, and team members.

Developed organizational skills by managing schedules, resources, and budgets, ensuring efficient allocation.

Resolved on-site issues swiftly, demonstrating quick problem-solving abilities and a client-focused approach.

Ensured adherence to health and safety standards, promoting secure working environments for all team members.

Customer Service Representative

Al-Anwar Construction and Decoration Company 2016 – 2020

Managed inquiries and resolved customer concerns, ensuring high levels of satisfaction.

Collaborated with teams to meet client expectations, showcasing teamwork and reliability.

Conducted follow-ups to maintain client satisfaction and gather feedback for continuous improvement.

Strengthened interpersonal skills through daily communication with diverse clients.

Education

MSc in Project Management

University of Sunderland in London London, United Kingdom

October 2022 – October 2023

Bachelor’s Degree in Civil Engineering

Al-Rafidain University College Iraq

2016 – October 2020

Certifications and Training

PMP Course

IBIS Consultancy Maidstone, UK 2024

Entry Level Certificate in Customer Service

Harrow College Apprenticeships & Skills London, UK 2024

QA/QC Engineering Course (30 hours)

Enjaz Training Company March 2021

Health and Safety at Workplace (2 weeks)

Be Safe Training & Services January 2021

Languages

English (Fluent)

Arabic (Native)

References

Available upon request.

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