Model
Resume:
Xavie (Aaliyah) Alanta Gates
Colorado Springs, CO 80915
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Skills
Computer proficiency, Leadership experience, People skills, Communication skills, Problem-solving skills, Customer service, Multitasking, Creativity, Oral and written communications skills, Friendly, positive attitude.
Experience
Prospect Airport Services Denver, Colorado - Wheelchair Agent September 14, 2024 ~ Present
Nordstrom Rack Lone Tree, Colorado - Cashier/ Customer Service Representative May 2020- July 2024
● Assist customers with a variety of transactions through a seamless and friendly experience
● Demonstrate expertise in all technologies used in the store environment September 2017 - May 2020
Ross Stores Inc, Lone Tree, Colorado - Sales Associates/ Cashier
● Maintained the sales floor by restocking shelves, updating pricing information and managing inventory.
● Processed customer purchases and returns via cash and credit card.
● Keep store presentable with regular cleaning and organization.
● Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
● Worked closely with front-end staff to assist customers.
● Explained return and exchange policy to enforce, and accept merchandise for refunds or replacement with different items.
2
April 2015 - August 2017
Home Goods, Centennial, Colorado - Cashier/Sales Associates
● Maintained the sales floor by restocking shelves, updating pricing information and managing inventory.
● Processed customer purchases and returns via cash and credit card.
● Keep the store presentable with regular cleaning and organization.
● Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
● Worked closely with front-end staff to assist customers.
● Explained return and exchange policy to enforce, and accept merchandise for refunds or replacement with different items.
May 2015 - December 2016
Marshall, Lone Tree, Colorado- Cashier
● Sold various products by explaining unique features and educating customers on proper application.
● Answered incoming telephone calls to provide store, products and services information.
● Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
● Assisted teammates with sales-processing tasks to meet daily sales goals.
● Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
Hyatt Place- Denver, Colorado
Front Desk Receptionist
● Greeting guests when they arrived
● Answering phone calls and receiving emails from clients
● Helping filing important documents
● Helping maintain calendars for the offices.
Education
August 2012- May 2015
Grandview High School - Aurora, Colorado
3
Criminal Law A- Criminal Justice
Colorado Law
Boulder, CO Expected in May 2026
Arapahoe County Police Academy
July 2015
● Completed 40 semester credit hours consisting of 700+ contact hours involving lecture, practical exercises, skills training and fitness.
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