Autumn Drinkard
Jacksonville, FL *****
*************@*****.***
To gain positive skills and experience while actuating a positive work environment, thus contributing to a more productive, efficient atmosphere
Authorized to work in the US for any employer
Work Experience
Payroll Assistant
Sarah Cruz EA - West Orange, NJ
August 2014 to Present
Accomplishments
I used the skills I acquired to help streamline payroll processes. I made creative suggestions as to advertising. I also made sure the office was clean and presentable at all times.I acquired a contractor for the business. I updated and maintained employee data. I possess a working knowledge of Rent Manager and ACA Tax Forms Helper. I entered and made adjusted General Journal Entries into Quickbooks 2016 and online programs. In both versions of Quickbooks, I did Profit & loss reports, bookkeeping, as well as bank & credit card reconciliations. I utilized Foxit Phantom PDF program to edit and send correspondence. In addition, I processed payroll contributions. I utilized ACCU DATA Payroll services to generate reports. I completed work for clients via logging in through remote access.I reviewed client tax returns, processed 1099's and made federal and state tax deposit payments. I also filed some quarterly taxes. Skills Used
The skills I demonstrate in my current position are thoroughness, confidentiality, multi-tasking, basic to intermediate math skills, creativity, flexibility, time management, prioritizing, word processing, data entry and interpersonal communication skills.
Bookkeeper (remote)
Peter Lev Business Management
September 2019 to February 2024
Remotely performed bookkeeping for a range of 30-40 clients spanning a wide variety of industries both manually via Quickbooks Desktop and QB Online. Supported and assisted with a wide range of duties including data entry, Profit & Loss reports,general financial record keeping and bank and credit card reconciliations. Assisted with preparing and sending tax forms such as w2, 1099, K1 as well as filing quarterly payroll returns as needed. Processed payroll using ADP payroll system for 1 client and sent payroll report to client contact via email. I utilized Microsoft Office including Outlook,To do and Teams. Uploaded statements for assigned clients to a shared database. I promoted open communication to express needs and meet deadlines in a timely manner with team members and business owner verbally
& via email.
Assistant Office Manager
Dr. Joseph L. Tabourne, DDS
March 2012 to February 2013
Duties included but were not limited to answering phones, bookkeeping, scheduling patient appointments in office and by phone, insurance claims, updating patient records, sending statements, generating correspondence to patients and insurance companies, accepting payments, faxing and filing Senior Account Manager II
Bank of America - Newark, NJ
January 2006 to October 2010
Job duties included but were not limited to prioritizing and segmenting delinquent consumer credit card balances ranging from one month to six months of delinquency, managing and directing inbound phone calls from both consumers and external debt management agencies, Initiating outbound phone calls to consumer homes, places of employment, and searching for contacts through relatives, neighbors and various telephone directories and credit bureaus and other public records, seeking correspondence to find out reasons for non-payment and offering solutions ranging from one month to five years to establish repayment of the loan, thorough upkeep and scheduling of customer records in accordance with FDCPA regulations
Customer Satisfaction Associate
Bank of America - Newark, NJ
July 2006 to December 2006
Duties included answering customer inquires and complaints regarding bank products and services, cross-selling equity products, balance transfers and credit insurance, directing inbound calls to the appropriate departments
Sales Associate/Front-end Supervisor
Rag Shop - West Orange, NJ
July 2003 to November 2005
Duties included effectively addressing customer inquires in a fast-paced energetic retail setting, selling and promoting merchandise and events, stocking inventory, overseeing and performing various register transactions, delegating tasks to associates, store recovery Skills
Proficient with computer applications such as Microsoft Word, Microsoft Publisher, Powerpoint, Easy Dental, running knowledge of Microsoft Works and Access. Exemplifies solid organizational and multitasking capabilities, excellent interpersonal, verbal and written communication skills, bookkeeping, innovative, flexible, fast learner, detail-oriented, self-motivating, takes ownership to solve problems, works well in individual as well as group or office settings Education
Bachelor of Arts in Political Science
Bethune-Cookman College - Daytona Beach, FL
1999 to 2003
Skills
• Microsoft Excel (10+ years)
• Data Entry (10+ years)
• Payroll (5 years)
• credit (4 years)
• Customer Service Skills (8 years)
• Collections (4 years)
• Microsoft Word
• Microsoft Office
• Quickbooks
• Research (10+ years)
• Cash register
• Sales
• Office management
• Account management
• Payroll (10+ years)
• QuickBooks (10+ years)
• Bookkeeping (10+ years)
• Typing
• Tax experience
• Account reconciliation
• Time management
• Communication skills
• Cash handling
• Profit & loss
• Customer service
• Data entry
• GAAP
• Accounting
• Microsoft Excel
• Microsoft Word
• Phone etiquette (10+ years)
• Journal Entries
• Bank Reconciliation
• Remote access software