Mortgage Loan Customer Service
Resume:
ALLEN W. KOSTECKI
***** * **** *****, ***** John, IN 46373
*****.********@*****.***
SUMMARY:
Pursuing a position focusing on management, sales, marketing and customer service utilizing my interpersonal, organizational and leadership skills to improve operations and contribute to a company’s overall success and growth.
EXPERIENCE:
08/2022 to ABSOLUTE HOME MORTGAGE / HOME TEAM MORTGAGE - Fairfield, NJ
09/2022 Mortgage Loan Assistant - Remote
Involved in the processing and origination of FHA, VA USDA and conventional loans.
Utilized Encompass, Blueprint, DU and LP for mortgage applications.
Assisted as needed with clients to obtain documentation and answer questions.
Structured loans and reviewed all documentation.
08//2020 to FREEDOM MORTGAGE / ROUNDPOINT MORTGAGE - Melville, NY
08//2022 Production Assistant - Remote
Utilized Encompass, Blueprint, DU and LP for mortgage applications.
Structured loans and reviewed all documentation.
Involved in the processing and origination of FHA, VA, USDA and conventional loans.
Specialized in the Sonyma down payment assistance program.
Assisted as needed with clients to obtain documentation and answer questions.
09/2016 to CU MORTGAGE SERVICE - Crown Point, IN
10/2019 Mortgage Loan Originator
Involved in the processing and origination of FHA, VA, USDA and conventional loans.
Worked with numerous credit union branches in Indiana, Illinois, Kentucky and Ohio.
Cross selling of all credit union products.
Utilized Calyx Point, DU and LP for all mortgage applications.
Collected all necessary documentation.
Reviewed all details for completeness including credit reports and verifying employment.
Participated in the entire loan process to provide a positive customer experience.
03/2015 to HORIZON BANK - Crown Point, IN
05/2016 Mortgage Loan Originator
Processing and origination of FHA, VA and conventional loans.
Cross selling of all bank products.
Solicited business from numerous resource
Managed the entire loan process to ensure customer satisfaction.
01/2014 to TROPHYS ARE US - Dolton, IL
02/2015 Inside/Outside Sales
Solicitation of existing client database.
Established new clients in the Northwest Indiana Region.
Involvement with walk-in business and phone/online orders.
Attended local educational seminars to increase potential clients.
Contacted local organizations and municipalities.
Assisted with production/inventory to ensure prompt delivery of product.
11/2012 to JP MORGAN CHASE - Hobart, IN
11/2013 Mortgage Banker
Origination of FHA, VA and conventional loans.
Solicitation of business from branch clients, realtors, builders and current personal database.
Refer and coordinate cross selling of various bank products.
Managed loan process from origination to closing to ensure customer satisfaction.
07/2007 to WELLS FARGO HOME MORTGAGE - Saint John, IN
11/2012 Residential Mortgage Consultant
Professional assistance of residential loans from origination to closing.
Origination of FHA, VA and conventional loans.
Coordinated and referred renovation and commercial loans to specialists.
Marketing of the current database.
Solicitation of business from local realtors and builders.
03/2005 to FIRST MORTGAGE CORPORATION - Dyer, IN
07/2007 Senior Loan Officer
Commercial and residential mortgage originations which included FHA, VA, conventional, subprime and reverse mortgages.
Contacted various lenders to exceed specific needs of customers.
Utilized lead sources from the current database including realtors and building contractors.
Managed the entire loan process to ensure complete client satisfaction.
06/1996 to WELLS FARGO HOME MORTGAGE - Munster, IN
03/2005 Loan Officer
Focused on outside sales to generate leads with local realtors and builders.
Origination of FHA, VA and conventional loans.
Performed office presentations and home buyer seminars to utilize and increase lead sources.
Marketing of the current database.
Significant involvement in processing of loans from origination to closing.
EDUCATION:
Governors State University - University Park, IL
Bachelor of Arts, Marketing/Business Administration
NMLS # : 418683
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