Owner Operator Customer Service
Resume:
Ryan Crowley
Owner Operator - IDK Craft and kitchen
Las Vegas, NV 89123
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Owner Operator
IDK Craft and Kitchen / Distribution-Las Vegas, NV November 2017 to Present
• Prepared and cooked pizzas according to established recipes and customer preferences
• Ensured the quality and consistency of pizza dough, toppings, and sauces
• Operated commercial pizza ovens, ensuring proper temperature control for optimal cooking
• Maintained a clean and organized work area, including food preparation surfaces and utensils
• Managed inventory of pizza ingredients, monitoring stock levels and placing orders as needed
• Collaborated with team members to ensure timely delivery of pizzas to customers
• Followed all health and safety regulations in food handling, storage, and preparation processes
• Assisted in training new pizza makers on proper techniques for dough stretching, topping placement, etc
• Implemented cost-saving measures by identifying opportunities for ingredient substitutions without compromising taste or quality
Bartender
Caesars Entertainment-Las Vegas, NV
March 2015 to November 2015
Las Vegas N.V.(BA)
• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
• Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
• Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
• Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
• Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
Owner/Operator
Brewster Hill General Store-Brewster, NY
May 2011 to 2015
• Successfully launched and operated a small business, overseeing all aspects of daily operations
• Developed and implemented effective marketing strategies to drive customer acquisition and increase sales
• Managed a team of XX employees, providing leadership, training, and guidance to ensure high productivity levels
• Maintained accurate financial records, including budgeting, forecasting, and expense tracking
• Negotiated contracts with vendors to secure favorable pricing terms and maintain cost efficiency
• Implemented inventory management system resulting in XX% reduction in stockouts and improved order fulfillment process
• Established strong relationships with suppliers to ensure timely delivery of goods while maintaining quality standards
• Analyzed market trends and competitor activities to identify opportunities for business growth
• Implemented customer loyalty program resulting in XX% increase in repeat business
• Ensured compliance with legal requirements such as licensing regulations, health codes, and labor laws
• Managed cash flow effectively through strategic financial planning
• Implemented cost-saving measures without compromising product quality or customer satisfaction Owner, Operator
Mt. View Custom Home Builders-Brewster, NY
2004 to 2014
• Managed and supervised construction projects from start to finish, ensuring adherence to project timelines and budgets
• Collaborated with architects, engineers, and subcontractors to develop detailed project plans and specifications
• Oversaw the procurement of materials, equipment, and labor necessary for construction projects
• Implemented quality control measures to ensure compliance with building codes, regulations, and safety standards
• Led a team of XX construction workers in the successful completion of multiple projects simultaneously
• Successfully completed a high-profile commercial construction project within budget constraints while meeting aggressive deadlines
• Reduced overall project costs by XX% through efficient resource management techniques
• Increased productivity on construction sites by implementing streamlined processes resulting in a XX
% decrease in average completion time
• Negotiated favorable contracts with subcontractors/suppliers resulting in cost savings of XX% Waiter-Delivery Man
Mezza Luna Pizzeria-Brewster, NY
2005 to 2006
Education
Exercise Science
Duchess Community College
2009 to 2010
Business Law
Pace University
2009
Business/law
Westchester Community College
2008
Business
Coastal Carolina University
2006 to 2007
Brewster High School
2002 to 2006
Skills
• Plumbing (3 years)
• Business Development (10+ years)
• Customer Service (10+ years)
• Bookkeeping (10+ years)
• Research (10+ years)
• Event Planning (7 years)
• Machine Operator (5 years)
• Coaching (10+ years)
Additional Information
Part owner/Operator of Deli, Gas Station, Mountain View Construction Company
-Book Keeping
-Marketing/Advertising
-Inventory
-Customer Service
-Manage Jobsites
-Payroll
-Company Expenses
-Class A license/ Hazmat /Tankers Endorsements
-Bartending
-Chef
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