Social Media On-Site
Resume:
As a Linguistics Media and Communication Professional, I have developed a
diverse set of skills that enable me to create compelling messages and effectively convey them to a wide range of audiences. Through my education and experience, I have honed my abilities to research, analyze, and synthesize information, allowing me to develop effective communication strategies for organizations and individuals.I possess strong writing and editing skills, including the ability to craft press releases, speeches, and other forms of written communication. I am also adept at utilizing social media platforms to engage with audiences and build online communities.In addition to my communication and writing skills, I have experience with event planning and execution, including coordinating media outreach, managing logistics, and providing on-site support.As a highly adaptable and collaborative team player, I am able to work effectively with diverse groups of people, including clients and colleagues. and stakeholders.
My ability to think creatively, identify key messaging opportunities, and execute on them has proven to be a valuable asset in a variety of communication and PR roles. LILIAN MUTUA NDUNGE
Email: ***************@*****.*** TEL: +254799120324S Profile Summary
Education & Qualifications
…..
2014-2019
Moi University
Bachelor of Arts Linguistics Media and
Communication
2010-2013
Mbooni Girls High School
Kenya Certificate of Secondary
Education (KCSE)
2001-2009
Kamuithi Primary School
Kenya Certificate of Primary Education
(KCPE)
To obtain a Communication strategist position where I can leverage my skills in developing and implementing strategic communication plans, managing media relations, and creating engaging content to enhance brand awareness and reputation.
Proficiency in managing social media
accounts, and tracking analytics to
measure the effectiveness of social
media efforts.
Ability to create written, visual, and
multimedia content for online
platforms, including website, social
media, and email newsletters. .
Understanding of digital marketing
principles and experience with email
marketing, social media advertising,
and influencer partnerships.
Ability to conduct research and analysis
to identify trends and opportunities for
improvement in digital communication
strategies.
Strong teamwork skills and ability to
collaborate with team members digit
Excellent written and verbal
communication skills, including the
ability to write engaging content,
convey ideas clearly, and interact with
others in a professional manner
Experienced in providing exceptional
customer service, handling inquiries,
and resolving issues professionally and
efficiently
Ability to examine written material and
oral presentations critically
Documentation and control
Strategic planning
Policy and procedure modification
Performance improvement
Proficient in Computer Package
Excellent reporting skills
Social Media Management
Leadership, Coaching &Team
Motivation
Effective Planning and Organization
Excellent written and oral
Career Objectives
Skills Summary
Work Experience
May 2024 to Date
Operations Assistant
Soloh Worldwide Enterprises
Roles
• Coordinate daily operational activities to ensure efficiency and timely delivery of services.
• Assist in inventory management, including stock tracking and procurement support.
• Oversee logistics and transportation arrangements for smooth distribution of goods.
• Maintain accurate records of operational data and prepare reports for management review.
• Provide administrative support, including scheduling meetings and managing correspondence.
• Ensure compliance with company policies and industry regulations in all operations.
• Address customer inquiries and resolve issues promptly to maintain satisfaction.
• Collaborate with team members to streamline workflows and improve operational processes.
• Monitor and maintain office supplies, ensuring availability for uninterrupted operations.
Trainings
Interests & Hobbies Work Experience
Feb 2022-Jan 2023
Corporate Communication Intern Under Public Service Commission Kenya Film Classification Board(Kfcb
Roles
• Assisted in creating and distributing corporate communications materials, including press releases, newsletters, and social media content
• Conducted research and compiled reports on public opinion and media coverage related to the Kenya Film Classification Board's activities, contributing to the development of strategic communication plans.
• Supported the planning and execution of public events, such as conferences and workshops, by coordinating logistics, managing invitations, and providing on-site assistance.
• Assisted in monitoring and analyzing media coverage of the Kenya Film Classification Board's initiatives, identifying key messages and trends to inform communication strategies.
Position: Credit Control Assistant
Organization: Tenspot Limited Kenya
Period: December 2020 - December 2021
Responsibilities/Duties:
• Negotiated effectively with clients to ensure timely payment of outstanding invoices.
• Analyzed clients' financial situations to propose suitable payment plans for debt repayment.
• Resolved client inquiries and provided exceptional customer service promptly and professionally.
• Maintained an accurate and updated client database with contact information and payment terms.
• Monitored client accounts to track payment progress and follow up on overdue payments.
• Communicated proactively with clients via phone and email to follow up on outstanding payments.
• Assisted in evaluating creditworthiness and analyzing financial stability for credit risk assessments.
2017-Kenya News Agency-Attachment
Roles
• Identifying and gathering information from various sources, including press releases, interviews, official statements, and news conferences.
• Conducting interviews with individuals or organizations to gather firsthand information and quotes for news stories.
• Keeping track of news sources such as newspapers, websites, and social media platforms to stay updated on current events and trending topics.
• Ensuring the accuracy and reliability of news content by verifying information with multiple sources.
• Crafting well-written and informative news articles based on the gathered information and adhering to journalistic standards.
• Identifying interesting and newsworthy topics to pitch to editors or senior journalists for coverage.
• Computer Literacy Skills
• Leadership
• Media Law
• Photography
• Data Entry
• Research &Innovatio
• Sustainable Development Goals
• Disaster Management-
• Red Cross-Trained in Basic first aid
• Integrity and Anti Corruption
• Guidance and Counseling
• Ms. Nelly Muluka Oluoch
• Corporate Communications Manager
• Kenya Film Classification Board
• P.O. Box 442**-*****, Nairobi
• Tel No: 072*******
• Email: ***********@****.**.**
• Andrew Atonya
• Head of Collection
• Tenspot Limited Kenya
• Tel No: 070*******
• Maoga Andrew
• Lecturer
• Moi University
• ******@*****.***
@
• Motivational Speaking
• Attending Conferences
• Watching Educational
Documentaries
• Volunteer and Community work
Referees
Contact this candidate