Customer Service Bakery Clerk
Resume:
Christine Trueman
Customer Service
Spring Hill, FL 34609
***************@*****.***
Professional Summary
Versatile customer service professional with many years of experience in various roles, including deli and bakery clerk positions. Proven track record of providing excellent customer service, managing inventory, and maintaining cleanliness and organization. Skilled in meal preparation, caregiving, and medication administration. Prior certification in Applied Behavior Analysis and Autism Experience. Seeking a role that utilizes my customer service skills in a remote or in-person setting. Authorized to work in the US for any employer
Work Experience
Deli clerk
Meijers-Lorain, OH
June 2023 to October 2024
• Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences
• Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations
• Managed inventory levels by monitoring stock levels and placing orders for ingredients and supplies as needed
• Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items.
• Collaborated with team members to ensure smooth operation during busy periods while maintaining high-quality service
• Performed daily cleaning tasks such as sanitizing surfaces, washing dishes, sweeping floors, and emptying trash bins
Bakery Clerk
Giant Eagle, Inc.-Amherst, OH
February 2021 to September 2023
• Prepared and baked a variety of breads, pastries, and desserts according to established recipes and quality standards
• Maintained cleanliness and organization of work area, including proper storage of ingredients and supplies
• Assisted in inventory management by monitoring ingredient levels, placing orders when necessary, and minimizing waste
• Collaborated with team members to fulfill customer orders accurately and efficiently within specified timeframes
• Provided exceptional customer service by answering inquiries about bakery products and offering recommendations based on customer preferences
• Implemented a rotating cleaning schedule to ensure all equipment and work surfaces were regularly sanitized
• Resolved customer complaints promptly and effectively, ensuring customer satisfaction was maintained
Caregiver for Developmental Disabilities
Developmental Disabilities District 13-Tampa, FL
August 1999 to July 2012
• Assisted clients with activities of daily living such as bathing, dressing, grooming, and toileting
• Administered medications according to prescribed schedules and documented any changes or reactions
• Transported clients to medical appointments, grocery shopping trips, and social outings
• Assisted in meal planning and preparation based on individual dietary needs and preferences
• Maintained a clean and organized living environment for clients by performing light housekeeping tasks
• Provided companionship to clients by engaging in conversation, playing games, or accompanying them on walks
• Collaborated with healthcare professionals to develop personalized care plans for each client
• Managed documentation related to client care including progress notes, incident reports, and medication records
Education
GED
Central High School - Brooksville, FL
1992 to 1993
Skills
• Home Care (10+ years)
• Autism Experience (10+ years)
• Caregiving
• Developmental Disabilities Experience (2 years)
• Meal Preparation
• Medication Administration (10+ years)
• Nursing
• Communication skills (10+ years)
• Sales
• Customer service (10+ years)
• Telecommunication
• Applied Behavior Analysis (10+ years)
• Vital Signs
• Customer supports and serve (6 years)
• Behavioral Therapy
Certifications and Licenses
Driver's License
March 2018 to August 2026
Assessments
Work style: Reliability — Proficient
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am driven to take on demanding customer service roles where I can leverage my full skillset to significantly contribute to the organization's success by consistently delivering exceptional customer experiences and exceeding expectations.
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