Customer Service Social Media
Resume:
GOWON ELIZABETH
Contact Address: NO ** Jinudu street, Lagos.
Tel: 090******** Email: ***************@*****.***
CAREER OBJECTIVE
As a compassionate and empathetic individual, my goal is to leverage my skills and experience to make a positive impact in the lives of those in need of care and support. With a focus on providing high-quality care, I am committed to working collaboratively with colleagues and healthcare professionals to improve the health and well-being of patients. By utilizing my skills in communication, problem-solving, and teamwork, I aim to contribute to the attainment of the organization's objectives and provide exceptional care to those in need.
PERSONAL INFORMATION:
Date of birth: 29th April 2000
Sex: Female
Marital Status: Single
Nationality: Nigerian
Religion: Christian
KEY SKILLS PROFILE
Excellent communication and interpersonal skills, honed through previous roles in sales and customer service.
Strong problem-solving abilities, developed while working as a Head Supervisor at RAMAT Hotel, Abuja.
Proven leadership skills, gained through managing a team at House of Lunettes.
Great team player, demonstrated while working at RAMAT Hotel.
Empathy and compassion, are innate qualities that make me well-suited to caring for others.
EDUCATION BACKGROUND WITH QUALIFICATION:
National open university Lagos 2019 - Till present
Public administration (2-1)
Sister Sarah Eke Memorial Secondary School, Abuja. 2010 - 2017
Secondary School Certificate Examination (S.S.C.E)
Maths (A), English(C), Civic Education(B)
WORK EXPERIENCE
-Head Supervisor, RAMAT Hotel, Abuja, 2018 - 2019:
Managed day-to-day activities of the hotel, delegated tasks to the team and provided regular training on customer service to maintain the brand image.
-Sales Representative, House of Lunettes, Abuja, 2017 - 2018:
Processed customer purchases, stocked shelves and displays, and ensured a tidy and presentable work area.
-Head Brand Ambassador, Pernod Ricard (Martell), Lagos, 2019 - 2022:
Conducted training for new team members, helped customers understand the brand using key USPs, and marketed the brand on social media.
HOBBIES:
In my free time, I enjoy reading books on various topics such as personal development, leadership, and healthcare. Reading helps me broaden my knowledge and skills, and keeps me up to date with the latest developments in the care industry.
I also love to sing and have been a member of a choir for a few years. Singing helps me relax and unwind, and also allows me to express myself creatively.
Cooking is another one of my hobbies, and I enjoy experimenting with new recipes and cuisines. I find cooking to be therapeutic, and it also helps me to stay healthy by preparing nutritious meals.
Finally, I enjoy watching movies and documentaries, which help me learn about different cultures, history, and current events. I believe that learning through different forms of media can be an effective way to expand my knowledge and understanding of the world around me.
REFEREE:
Mr Yakubu Jacob
More available upon request
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