Social Media Business Development
Resume:
BEN STAYBERG
Hastings, MN
***********@*****.***
PROFESSIONAL EXPERIENCE
Electrician Apprentice 2018 – present
• Cold – calling and new business development,
• Generated sales leads via business relationships and networking.
• Promoted business via social media, referrals and grass roots efforts.
• Consistently met and exceeded sales goals and client retention goals.
• Managed customer portfolios and accounts.
Bennetts Chop & Railhouse, Lead Bartender & Manager Sept 2012- May 2019, Nov 2024- Aug 2024
• High – volume / fine dining, $1.8M annualized sales, 75% food / 25% beverage ratio.
• Maintained food, beverage and labor costs.
• Responsible for training of FOH and bar staff.
• Staff Size: 10 FOH, 13 BOH.
• Managed inventory and ordering
• Designed sales goals and incentives for restaurant staff.
• Grew new customer – base from the ground up.
• Effectively used social media and networking to drive business. Muddy Waters, Lead Bartender May 2023 – Sept 2023 (seasonal)
• High- volume, $2M annualized sales, 70% food / 30% beverage ratio.
• Staff Size: 25 FOH, 15 BOH – extra staff seasonally.
• Bar floor manager: setup sections, pre-shifts, cuts, balance safe, deposits.
• Provided exceptional customer service in fast – paced environment.
• Promoted loyalty programs, special events and fundraisers. Tonka Auto, Sales Advisor, Summer 2021(seasonal)
• Consistently met and exceeded sales goals (monthly average 150% to goal).
• Managed and moved inventory to meet customer demands.
• Built loyal customer base and achieved new business through referrals.
• Obtained new business through cold – calling, lead generation and referrals. Bay Street Bar and Grill, Lead Bartender 2019-2021
• Medium – volume, $1M in annualized sales, 30% food / 70% beverage ratio.
• Maintained food, beverage and labor cost.
• Responsible for interviewing, training and hiring new team members.
• Staff Size: 6 FOH, 3 BOH.
• Floor manager, setup sections, pre-shifts, cuts, balance safe, deposits.
• Supported special events (planning, scheduling, ordering, customer experience). Tavern on the Avenue, Lead Bartender & Manager 2003-2012
• High – Volume, $1.5M annualized sales, 70% food / 30% beverage ratio.
• Maintained beverage and labor costs.
• Interviewed, trained and hired new bar staff and wait staff.
• Staff Size: 10 FOH, 6 BOH.
• Managed bar inventory, systems and software.
• Managed onboarding, payroll and HR matters.
• Provided exceptional customer service.
SKILLS
• Sales, Relationship Management, Talent Development, Courage and Risk Taking, Customer Service, Strategic Thinking, Problem Solving, Inventory Control, Special Events, Social Media Promotions VALUES
• Empathy, Loyalty, Integrity
CERTIFICATIONS & SOFTWARE SYSTEMS
POS - Toast, Aloha, Spot, Squirrel, Focus, Micros, Micros Simphony, Clover, Restaurant Manager, Square, HarborTouch / SkyTab, Spot Reservation - OpenTable, Resy, Waitlist, Tock, Toast, Triple Seat Scheduling – Homebase, 7shifts, HotSchedules, Sling, When I Work, ZoomShift, ScheduleFly Certifications - ServSafe, TIPS, HACCP
COGs Software - Margin Edge, US Food MPP, Toast, XtraChef, Restaurant365, Plate IQ Delivery - ChowNow, DoorDash, GrubHub, UberEats
Computer Skills – WordPress, QuickBooks, Adobe InDesign & Photoshop, Microsoft Office, Google Drive, Dropbox
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