Executive Business Administrator, Project Management, Business Analyst

Grace O. Ifaturoti

Gaithersburg, MD 571-***-**** ***********@*****.*** LinkedIn https://www.datascienceportfol.io/graceroti SUMMARY OF QUALIFICATIONS

Detail-oriented administrative / project professional with over 10 years of experience in streamlining operations and enhancing efficiency across various sectors. I've successfully led projects that improved business processes by 30%, reduced operational costs by 35%, and trained over 65 new employees, resulting in a 95% customer satisfaction rating. My commitment to fostering collaboration and organizational excellence has consistently driven positive outcomes and team engagement. SKILLS

Data Analytics & Visualization: SQL (BigQuery, MySQL), Tableau, Excel, R (RStudio), Data Cleaning, Data Collection, Data Structures, Data Visualization

Executive Administration: Leadership, Scheduling, Meeting Coordination, Travel Planning Software Platforms: Microsoft 365 Suite, Google Workspace, Slack, Zoom, Kaggle, Loom, GitHub, Visual Studio Project Management & Business Analysis: Requirement Gathering, Gap Analysis, Business Requirement Documentation (BRD), SDLC, Agile/Waterfall Methodologies, Process Flow Diagrams, Stakeholder Management Data Management: Data Transformation, Report Generation, Dashboard Creation, Database Management Operational Efficiency: Process Improvement, Change Management, Cross-Functional Team Leadership Soft Skills: Written and Verbal Communication, Presentation, Active Listening EDUCATION

Bachelor of Science in Pharmacology & Therapeutics University of Ibadan, Nigeria CERTIFICATIONS

Google Data Analytics Certificate Merit America, Virtual Project Management Professional® (PMP)

Certified Scrum Product Owner (CSPO)

SAFe® 5 CSM

Business Consultant Certification IAP Career College CORE COMPETENCIES

Business Analysis & Product Ownership

● Expert in requirement gathering and documenting business needs, leading to more effective project alignment and stakeholder satisfaction.

● Proficient in gap analysis, identifying discrepancies between current and desired business processes, enhancing overall operational efficiency.

● Skilled in creating detailed process flows and Business Requirement Documentation (BRD), ensuring clear communication of business requirements.

● Adept at stakeholder management, aligning project goals with both internal and external stakeholders for successful outcomes.

● Experienced in Agile/Waterfall methodologies and SDLC, supporting efficient product management and development processes. Project Management

● Demonstrated leadership in managing cross-functional teams, achieving project goals and enhancing team collaboration.

● Proven track record in change management, guiding teams through transitions and ensuring smooth adaptation to new processes and tools.

● Implemented process improvement strategies such as 5S, resulting in a significant boost in operational efficiency and cost reduction. Business Administration

● Proficient Business Acumen with insights into strategic planning, business operations and financial management

● Excellent communications and collaboration in building and maintaining deep relationships with external stakeholders and internal team members.

● In-depth problem solving, efficient time management and exceptional customer service to C-Level executives and board members RELEVANT EXPERIENCE

Code Bright — Remote

Business Analyst / Product Owner 11/2022 - 11/2023

● Led a logistics project to reduce process time by 20% and implemented a 5S project to improve warehouse organization and safety.

● Achieved a 10% increase in operational efficiency and a 12% reduction in sortation costs. Agile Project Manager / Product Owner 11/2020 - 10/2022

● Managed a system migration project resulting in a 30% improvement in business processes and enhanced departmental collaboration.

● Served as Scrum Master, facilitating agile processes and leading the integration of a customer-friendly application. PharmDLive - Washington DC Snr Exec Office Manager 11/2017 - 09/2019

• Managed office affairs, travel itineraries, and executive communications, including handling high volumes of calls and emails.

• Provided high-level administrative support, conducting research, preparing reports, and managing information requests.

• Arranged corporate events, travel itineraries, and board meetings. ADDITIONAL EXPERIENCE

Amazon — Rockville, MD Associate / Learning Ambassador / Waste Management 11/2022 - Present MPP Resourcery LLC— Gaithersburg, MD Consulting Partner 10/2019 - 10/2020 PZ Cussons — Lagos, Nigeria Head, Corporate Services / Administration 06/2012 - 05/2017

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