Supply Chain Customer Service
Resume:
JaTaveonnu Hall
Cullowhee, NC *****
***************@*****.***
Professional Summary
Talented party management professional with history of leading fun, memorable events. Meet all needs by working closely with customers to explore options and plan ultimate gatherings. Creative in setting up activities and engaging guests.
Authorized to work in the US for any employer
Work Experience
Server/Hostess/Bartender
Chili's-Cullowhee, NC
April 2024 to Present
• Greeting: Welcoming guests and seating them
• Taking orders: Taking food and beverage orders quickly and accurately
• Communicating: Explaining menu items to guests and communicating orders to the kitchen
• Serving: Bringing food and drinks to guests, and refilling drinks
• Coordinating: Working with the kitchen to ensure timely service and food quality
• Maintaining: Keeping tables presentable
• Closing: Performing opening and closing duties
• Partnering: Working with other team members to ensure guest satisfaction Logistics
XCTC-Hattiesburg, MS
June 2024 to July 2024
• Managed end-to-end logistics operations, including transportation, warehousing, and inventory management
• Developed and implemented efficient logistics strategies to optimize supply chain processes
• Led a team of 40 warehouse staff in the accurate receiving, storing, and shipping of goods
• Collaborated with suppliers to ensure timely delivery of materials while maintaining cost-effectiveness
• Implemented quality control measures to minimize errors in order fulfillment process
• Negotiated contracts with third-party logistics providers to expand service capabilities and reduce costs
• Implemented lean principles such as just-in-time inventory management to reduce waste and improve efficiency
• Reduced stockouts by optimizing inventory levels based on demand forecasting data
• Increased productivity by developing training programs for warehouse staff on proper handling techniques
• Collaborated with cross-functional teams to develop contingency plans for supply chain disruptions Subway Sandwich Artist/Cashier
Subway-Cullowhee, NC
June 2023 to December 2023
• Prepared and assembled sandwiches according to customer specifications, ensuring accuracy and efficiency
• Maintained cleanliness and sanitation standards in food preparation areas, following health and safety regulations
• Provided exceptional customer service by greeting customers, taking orders, and answering inquiries about menu items
• Operated cash register accurately for order processing, handling payments, and providing change to customers
• Managed inventory levels of ingredients and supplies to ensure availability during peak hours Summer Camp Counselor
Camp Romaca-Hinsdale, MA
June 2022 to August 2022
• Supervised and ensured the safety of a group of 8 campers during daily activities
• Planned and led engaging recreational activities, including sports, arts and crafts, and team-building exercises
• Provided guidance and support to campers in developing social skills, conflict resolution, and teamwork
• Created and implemented age-appropriate lesson plans for educational programs that promoted learning while having fun
• Organized and facilitated overnight camping trips, ensuring all necessary equipment was prepared
• Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork
• Assisted in resolving conflicts among campers by implementing appropriate disciplinary measures when necessary
• Managed camper behavior by enforcing rules consistently while maintaining a supportive atmosphere Summer Camp Counselor
Camp Romaca-Hinsdale, MA
May 2022 to August 2022
• Leading activities such as crafts and art, demonstrating various techniques and encouraging children to come up with ideas
• Communicating with parents, providing updates where required and answering questions about the camp
• Checking on children with medical needs to ensure they have taken any required medication
• Providing guidance, motivation and support all camp visitors Dominos insider
Domino's
March 2021 to July 2021
Summer Camp Counselor
Camp Dixie-Fayetteville, NC
June 2019 to July 2019
• Responsible for the campers in my cabin
• Serve as a role model and guide campers attitudes Party Host
Round-A-Bout Skating Center-Fayetteville, NC
August 2018 to March 2019
United States
Maintained clean, safe, and presentable party rooms with diligent attention to spills, trash, and used dishes.
Protected facility and furnishings from damage, monitoring guest activities, and working with management to handle any problematic behavior.
Anticipated needs of attendees, minimizing wait times, and smoothly handling conflicts. Kept to tight schedules by managing room preparation and break down for each party. Met unique party needs with creativity and dedication to customer satisfaction. Protected patrons by following exacting safety procedures and monitoring behaviors. Education
Associate's in Interior Design
Western Carolina University - Cullowhee, NC
August 2020 to Present
High school diploma or GED
Jack Britt High School
August 2016 to May 2020
Skills
• Room cleaning
• Event preparation
• Party management
• Customer service
• Analytical thinking
• Microsoft Word
• Multitasking
• Interior Design
• Sketchup
• AutoCAD
• CAD
• Adobe InDesign
• Adobe Photoshop
• Customer service
• Typing
• Cash register
• Retail sales
• Windows
• Restaurant experience
• Driving
• Hospitality
• Team management
• Leadership
• Guest relations
• Technical support
• Communication skills
• Load balancing
• Computer skills
• Sales
• Phone etiquette
• Marketing
• Negotiation
Languages
• English - Expert
• Korean - Beginner
• Chinese - Intermediate
• Spanish - Beginner
Certifications and Licenses
Driver's License
Assessments
Basic computer skills — Proficient
February 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Customer service — Proficient
February 2023
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Call center customer service — Proficient
February 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Work style: Reliability — Proficient
October 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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