Quality Technician Account Manager
Resume:
R o n a l d S. K o r n o w s k i
Parma Heights, Ohio 44130
Email – ************@*****.***
Mobile 440-***-****
OFFERING Over 35 years of experience in quality and inspection, sales, territory management, branch leadership, training of employees, credit and accounting, finance and TQM (Total Quality Management) training of over 2700 employees.
E x p e r i e n c e
ELEMENT
March 2024 to Present ULTRASONIC TESTING / Quality TECHNICIAN
use of ultrasonic testing tools and devices to UT test steel, alloys, aluminum, titanium and copper – bar., plate and tube
report inclusions, defections and indications to management
document and complete drawings for company, customer and customers customer. examples ie pratt Whitney, boeing, rolls royce, NASA, rolled alloys, latrobe, G.O. Carlson, rockwell carpenter steel, Kaiser etc….
calibrate and set up UT testing equipment for materials listed above up to 8 inches thick
loading, inspecting, packaging and shipping finished / approved material…..
use of 5 – 10 megahertz transducers to inspect all bar, and plate
crane operation with clamps and tethers
EGI – ENERCO – MR.HEATER.
January 2023 to March 2024 QUALITY DEPARTMENT / Quality Technician
Use of gages, calipers, tape, for approving parts for production
Handle bad material / parts creating mrr (material reject report)
Deal with vendors local nationwide and china on issues and projects
Daily deal with upper management, ownership, floor personnel and drivers on issues, continuous improvement, kaizen, packaging, paperwork etc.
Organize gage room for mating parts and gages for testing
following sampling plan for testing and measuring all incoming production parts
MAK Management Company HEADQUARTERED CHAGRIN FALLS OHIO
May 2020 to April 2022 Credit & accounting / Payables specialist
Handled accounting, accounts payable and collections for 8 McDonalds locations in Northeast Ohio.
Month end processing, month end reports for all 8 locations, corporate ledger, payroll and service department.
Excel, Word, Scanning, emailing, scheduling and daily supervisor planning and communication.
Open and close office each and every day.
Benjamin Steel Company Headquartered Springfield, Ohio
Aug 2018 to May 2020 Account Manager (Akron, Canton, Massillon, Wooster, Mansfield, Galion, Bucyrus, Coshocton)
Mar 2017 to Jul 2018 Account Manager (Montgomery, Miami, Butler, Greene, Hamilton, Warren and Preble Counties)
Daily in person customer contact
Managed and protected customer stock special material
Reignited dormant territory for Springfield / Dayton region
Increased gross profit 14.2% and material margin 2.5%
Initiated quote follow ups on significant inquiries and opportunities
Responsible for anywhere from 200 to 220 deliveries within 6 hour timeframe.
Proactively contacted customers on delayed and late orders
Provided customer entertainment
Success in generating value added processing revenue
Alro Steel Corporation Headquartered in Jackson, Michigan
Jan 2009 to Feb 2017 Territory Manager (Akron, Canton, Massillon, Wooster, Mansfield)
Daily personal customer contact / 177 + portfolio customers
Manage customer inventories
Increased sales from $12M to between $15M and $21M from 2010 to 2016 sales year
Generated an increase in gross profit from $2.4M to $3.9M same time period
Performed effective conflict and material claim resolutions
Provided customer entertainment
Trained Inside & Outside Sales Forces in Train One Sales
SOI Online / Onlinecriminalchecks.com Solon, Ohio
2006-2008 Project Manager Ohio Court Record Initiative
Developed relationships with all Ohio courts to secure criminal and
traffic records on a timely basis
Managed data / records process with 254 Ohio courts; tracking requests,
receipt, storage and preparation for conversion to database and web
Earle M. Jorgensen Company Headquartered in Twinsburg, Ohio
2004-2006 Territory Manager Mid-Ohio territory
Daily personal customer contact / 1,000 customer territory
Managed customer and branch inventories
Increased sales from $6M to $8M in designated territory
Generated an increase in gross profit from $1.8M to $2.5M
Performed effective conflict and material claim resolutions
Provided customer entertainme
2001-2004 Sales Manager Twinsburg, OH
Generated sales and gross profit
Reduced sales expenses by 12 percent
Developed and implemented “On time or Free” guarantee
2000-2001 Automotive Initiative Manager Cleveland Marketing Area
Managed outside sales people
Maximized EMJ’s Indianapolis' QS9000 certified facility with automotive orders
1997-2000 District Manager Twinsburg, OH
Applied Plan, Deploy and Review (PDR) process to strategically plan for
branches 1-3-5 year goals and objectives
Managed operations, sales and delivery expense and productivity
Managed $50M - $60M revenue generating facility
Generated annual operating income of $3M - $4M per year on sales
of $50M - $60M annually
Negotiated 3 year union contract with Steelworkers union
1996-1997 Depot and Processing Ctr Operations Manager Bedford Hts, OH
Responsible for all operations including transport, on time performance,
union relations, production and output of facility
Doubled tonnage shipped in 1 year
Increased internal customer satisfaction by 27 percent over 1 year
Serviced EMJ's entire East Coast with plate and processing needs
1995-1996 Inside Sales Twinsburg, OH
1994-1995 Total Quality Management Facilitator (TQM) Chicago, IL
Trained 2,700 local and national employees
Trained potential and future trainers
National PDR for maximizing gross profit initiative that increased
company’s gross profit to 12 percent ($120M)
1988-1994 Manager of Credit and Accounting Chicago, IL and Dayton, OH
T r a i n i n g Extensive training in Microsoft Word, Excel and Power Point
Total Quality Management and Total Quality Advantage facilitator training
E d u c a t i o n University of Dayton, Dayton, OH
Padua Franciscan High School, Parma, OH
Community Service
Taught PSR to 7th grade at St. Michael’s Independence
Head Coach St. Michaels 8th grade City Champions Division II CYO football
Member of St. Michaels Holy Name Society
Director of Blue Streaks Gameday Operations for John Carroll University Football.
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