Triage Nurse Home Hospice
Resume:
KATRINA OLNEY BSN, RN, CHPN, CCAP
Bedford, New York 10506
****.*****@*****.***
Certified Home Hospice RN with acute care experience seeking to work as a hospice triage nurse SUMMARY
Compassionate RN with experience caring for home health hospice patients. Provided compassionate telephone triage support for patients and families. Skillfully conducted assessments, interventions and evaluations to maintain high level of comfort for patients. Demonstrated kindness and compassion when interacting with patients and family members with mindfulness of end-of-life psychological effects. Certified in Hospice and Palliative Care with experience in Clinical Aromatherapy, and ‘M’ Technique.
SKILLS
• Problem Solving
• Patient Evaluation
• Verbal and Written Communication
• Critical Thinking
• Service Oriented
• Telephone Triage
EXPERIENCE
NORTHWELL HEALTH, HOSPICE CARE NETWORK
Tarrytown, NY
Home Hospice RN 10/2017 to 05/21/23
• Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers and physicians.
• Case Managed own patients and later acted as a night triage nurse
• Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
• Created and applied tailored care plans that would meet each patient's individualized needs through collaboration with the interdisciplinary care team.
• Performed on call telephone support for symptom management, provided visits and pronouncements as necessary
REGIONAL HOSPICE AND HOME CARE
Danbury, CT
Home Hospice Admissions and Case Manager RN 10/2015 to 09/2017
• Collaborated with Interdisciplinary team to improve patient care.
• Evaluated patients' eligibility for Hospice admission to one of three programs: Certified Home Care, Routine Level of Hospice Care and the Medicare Choices Care Model which is five-year pilot study that permits patients to continue seeking treatment while still receiving Hospice team support.
• Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
• Case Managed 9 patients while simultaneously learning admission process.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Performed on call telephone support for symptom management, provided visits and pronouncements as necessary
HOSPICE CARE IN WESTCHESTER AND PUTNAM
Tarrytown, NY
Weekend Night Hospice Triage RN 01/2015 to 12/2015
• Communicated with patients and family members to explain treatments and maintain relationships.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Evaluated individuals and documented health status.
• Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
• Administered medication for symptom management and pain control.
• Performed on call telephone support for symptom management, provided visits and pronouncements as necessary
• Case Managed patients as needed.
• Collaborated with Interdisciplinary team to improve patient care. NORTHERN WESTCHESTER HOSPITAL
Mount Kisco, NY
Staff Nurse 09/2004 to 08/2014
• Worked on the following units: Mixed Medical and Transitional Care Units.
• Responsible to carry out physicians' orders according to diagnosis.
• Communicated with other members of the healthcare team to provide effective patient and family care.
• Acted as preceptor to new nurses and assisted visiting nursing students while on my unit.
• Assisted in implementation of electronic medical record on my unit.
• Participated on the following committees: Co-Chair of Medical-Surgical Shared Governance Committee, represented unit on Hospital-Wide Shared Governance Committee, member of evidence-based practice group that developed a falls prevention intervention and presented it at three conferences, Member of Holistic Nursing Council providing complementary therapies to staff during Nursing and Staff Recognition weeks. EDUCATION AND TRAINING
BACHELOR OF SCIENCE: NURSING 06/2022
Western Governors University, Salt Lake City, UT
ASSOCIATE OF APPLIED SCIENCE: NURSING 05/2004
Westchester Community College, Valhalla, NY
ASSOCIATE OF APPLIED SCIENCE: DIETETIC TECHNOLOGY 05/2002 Westchester Community College, Valhalla, NY
BACHELOR OF ARTS: BIOLOGY 05/1984
Colby-Sawyer College, New London, NH
ASSOCIATE OF ARTS: LIBERAL ARTS AND GENERAL STUDIES 05/1982 Colby-Sawyer College, New London, NH
CERTIFICATIONS
• Certified Hospice and Palliative Care Nurse, Hospice and Palliative Nurse Association - [#119100206, Expiration Date 2/28/2027]
• End-of-Life Nursing Consortium Education Trainer, Hospice and Palliative Care Nurse Association {9/19- 20/2024}
• Jane Buckle
o Certified Clinical Aromatherapy Practitioner (CCAP) o ‘M Technique’ of Hands and Feet Instructor
ADDITIONAL INFORMATION
• NYS RN License #550942 (expires 5/31/2027)
• CT RN License #10.128672 (expires 6/29/25)
• MA RN License #RN2369151 (expires 6/29/2026)
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