Administrative Assistant Customer Service

For Internal Use - Internal

NELIUS SYOMBUA

***************@*****.*** +254-***-***-*** Nairobi, Kenya 23770,00100 Summary

Detail-oriented with demonstrated skills in customer service and time management. Experience working in challenging environment to provide customer focused resolution and feedback and willing to take up any task to support team and help business to succeed. Skills

• Creativity & Problem Solving

• Technology Expertise

• Knowledge of Sage, SAP, Concur and Navision systems.

• Intermediate Excel skills

• Excellent communication skills

Experience

Ferring Pharmaceuticals

Administrative Assistant Sub-Saharan Africa March 2024 to present

• Record and prepare minutes during the team meetings.

• Arrange for flight booking, hotel and visa applications for business trips.

• Support the sub-Saharan team in logistics process of imports.

• Prepare and control monthly budgets for the team on regular basis

• Train the staff on the new implemented systems

• Take the new hires through the orientation processes for the company

• Coordinate the flow of the information among the team.

• Support in procurement process for office supplies and stock counts

• Receive and answer the incoming and outgoing company calls.

• Arrange and coordinate teams meeting, conferences within and outside the organization.

• Support in recruitment process of new hires

• Prepare the payroll data for the team

• Maintain and develop accurate maintenance of technical records

• Process invoices and Monthly Expenses

• Liaise With Internal and External Stake Holders

• Prepare financial budgets on Monthly Basis

• Handle cash and preparation of cheques and posting in the system Ferring Pharmaceuticals

Accountant

For Internal Use - Internal

April 2017 to February 2024

• Ensure monthly reconciliation of vendor accounts

• Prepare and post monthly journal entries and perform month-end close activities.

• Prepare, review and post various monthly accruals.

• Prepare, review, and reconcile various balance sheet accounts, identifying risk and potential write-offs or release to the P &L.

Kenyatta University

Accountant

Jan 2008 - September 2017

• Maintains general ledgers and financial statements.

• Prepare tax returns on monthly basis.

• Prepares Bank reconciliation reports on regular basis.

• Manages payroll system.

Education and Training Evaluated by WES

Moi University Nairobi, Kenya

Bachelor of Business Management

October 2014

• I graduated with GPA of 3.7

• I also had a distinction in my project.

Kasneb Nairobi, Kenya

Diploma in Accounting

June 2014

• Certified Public Accountant

Language School Nairobi, Kenya

• French Language A1 certificate

Awards

• General Manager Award

Contact this candidate