Tasha Hudson
Raleigh, North Carolina
Cell: 631-***-****
Email: ************@*****.***
OBJECTIVE:
I am looking forward to a great company that will let me utilize all of my excellent customer service skills. I am looking for a great team to build with and become part of that enterprise. SKILLS:
Strong interpersonal skills
Effective communication over the phone and in person.
Committed and motivated to hard work and dedication.
• A Team Player.
• Motivated.
Punctual; always on time
60 WPM; MS Office (Word, Access, Excel, Outlook, Power Point) EDUCATION:
07/2010 to 05/201
Sanford Brown Institute
Garden City, NY
Pharmacy Technician Certificate Program
720 hour program that provides technical and practical training necessary to work as an assistant to a licensed pharmacist in a variety of health system settings.
Externship [04/2011 to 05/2011]:
Shore Pharmaceutical, Plainview, NY
07/1994 to 06/1995
Katherine Gibbs
New York, NY
Travel/Tourism and Secretarial Arts Certificate
09/1990 to 06/1993
Hicksville High school
Hicksville, NY
Diploma
WORK EXPERIENCE:
10/2022 - 02/2023
Triangle Park Apartments
Leasing Consultant
*Process all phone calls and emails
*Show prospects units, complete virtual tours,and application process
*trained on Yardi rental program
*Lease up Training
*Fair housing knowledge
*Work Order Entry
01/2021 to 10/2021
Shirley Auto Experts,NY
Sales Consultant……Remote/Virtual
This job position was completely remote. I worked from home with this job opportunity.
*I would call customers “remotely”and let them know about new products, new inventory and sales opportunities that the dealership was offering.
*I would call customers about their warranties and help them make the appropriate decision about their warranty and future purchase they made.
*I would make sure that the customer made the right choice in the vehicle they were purchasing.
*Along with making sure they were satisfied with us and happy with their purchase, they made with us.
*I would also do all of the initial and final paperwork that was needed for my Finance Manager to finalize the transaction for the customer. This included all cash transactions that needed to be applied as well.
*I would let the customer know that I was there for them with whatever they may need.
*I would provide my very best, excellent customer service to each and every customer I was dealing with, each and every transaction.
07/2019 to 8/2020
HomeDepot, NY
Customer Service
•Assist customers with orders and
making orders for customers.
•Sales/Refunds for customers.
•Greeting customers in a friendly
manner.
•Organizing stock merchandise and
keeping the areas safe and clean
4/2015 to 7/2018
Atlantic Aviation
Customer Service
*Greeted flight crews and set up their arrival and departure plans.
*Dispatched aircrafts
*Greeted passengers upon arrival and departure
*Made sure the facility was safe and clean
08/2011 to 12/2011
Lincoln Technical Institute, NY
Assistant to the Director of Admissions
Managing, arranging, and organizing appointments
Various administrative/clerical/support duties (running errands)
Answering/returning phone calls
02/2004 to 08/2008
Delta Air Lines, Inc LGA
Flushing, NY
Service Excellence Coordinator/Lead Agent
Allocated daily manpower schedules to ensure operational satisfaction
Facilitated customer handling during irregular operations
Served as a liaison between front line employees and management
Ensured timely processing of domestic and international customers
Ensured compliance of customer documentation
08/1994 to 02/2004
Delta Air Lines, Inc JFK
Jamaica, NY
Resource Coordinator
• Served as a liaison between ramp and customer service departments
• Built daily manpower plots to ensure a safe, efficient operation
• Managed the integrity of the daily flight schedule (i.e. delays, cancellations)
• Trained employees on airport procedures and policies
• Provided flight crews with flight documentation
• Researched flight crew schedules
References Furnished Upon Request.