Project Management Facilities

CHARLES L. THOMAS

**** ***** *****

Plano, TX ***23 *****.*.******@*****.*** mobile: 817-***-****

FACILITY MANAGEMENT

Experienced Executive Director of Facilities Management: Innovated leader in Facilities Management with extensive experience in Senior Living, Higher Education and K-12 Public Schools; proven project management experience in construction of new schools, managing major renovation and re-occupancy projects; expertise in developing energy management solutions; excellent budgeting, team building and effective customer service skills.

PROFESSIONAL EXPERIENCE:

2019 to Present AT&T Performing Arts Center Director of Facilities

Reporting to the Vice President and General Manager of the AT&T Performing Arts Center in Dallas Texas

Direct all aspect of Building Maintenance, Utilities, and Housekeeping and Landscape Services

Manage all aspects of our CAP-X funding and resulting Project Management

Responsible for purchased utilities and the negotiation of new 5 year rates cutting cost 23% annually

Manage major building system upgrade and replacements for a $13,000,000. Bond issue approved by voters for the City of Dallas. Recently passed by City of Dallas voters and implemented Spring of 2024

2014 to 2018 Erickson Living / Highland Springs, Senior Living, Dallas, Director of General Services

Directed all aspects of Safety and Security, Transportation, Concierge Services, Facilities Management, Renovations, Custodial Services, Landscape Services and utilities for a modern Senior Living Health Care physical plant exceeding 1 Million Sq. Ft., 650 apartments on 90 acres of land

Extensive experience in working with TDADS during the 3 survey years in community, ensuring that the facility fell within regulations with monthly monitoring of State and Federal required testing. Instrumental in establishing weekly inspections with Continuing Care Directors to review risks

Ranked # 1 in Erickson for Facilities Management in 2014 by our resident’s satisfaction survey

Initiated Energy savings project in retrofitting underground garage with LED lighting savings 40%

2011 to 2013 Tarrant County College District, Fort Worth, TX Director of Facilities

Recruited to Marketing and Sales Division, reporting directly to the Vice President of GCA

Opened and managed the first Out-Sourced Contract for GCA Services in Texas for Tarrant County College District TCCD at the new Nursing Campus Facility, Trinity River East Campus (TREC)

As Senior Project Engineer, I was responsible for new account start up, troubleshooting /technical support for campus assignments, project renewals, staff training and General Manager support

Successfully retained a 5 year renewal of a $4M at-risk, K-12 account at Abilene ISD with 22 schools and over 2.1M SF. Returned the account to a profit margin of 15% versus a 20% loss

2002 to 2009 Arlington ISD, Arlington, TX Executive Director of Facilities Services

Directed all aspects of new construction, building maintenance, renovations, custodial, landscape environmental safety and utilities for a physical plant exceeding 9M SF with $38M budget

Reduced annual kWh consumption by 27% which resulted in an annual electrical savings of

$4,000,000.00 accumulated saving currently exceeds $40M for AISD (Star Telegram Feb 13, 2003)

Administered all bond design and project management activities for new high school ($37M) and elementary school ($9.5M), and deferred maintenance and project renovations ($18M+)

Initiated first impression team (blitz) for routine maintenance visits, reduced travel time & fuel 60%

Administered a comprehensive facility safety audit with Region 10 to comply with Senate Bill 11

Implemented comprehensive playground safety program that reduced student accidents by 60%

Developed student GREEN TEAM recycling program, financed by $400K grant from NTCOG

1997 to 2002 Richardson ISD, Richardson, TX Executive Director of Plant Services

Directed in-house building maintenance, deferred maintenance program, custodial / landscape maintenance services, for a plant exceeding 5.5M SF, ($22M) with a workforce of 400 FTE’s

Served on the Superintendent’s “Bond Program Management Team”, providing leadership for all campus projects under new construction and major campus renovation projects ensuring 100% delivery of all Bond construction projects for the voters

Implemented Customer Service Center for the Maintenance Department, which greatly improved customer satisfaction by reducing frequency of call back, while improving service by 25%

Initiated electrical rate audit and implemented Time of Use Metering tariff, saving $900K annually

1992 to 1996 University of NOTRE DAME, Notre Dame, IN Director of Maintenance

Recruited by the University of Notre Dame to direct all skilled crafts and trades in the performance of an annual maintenance and renovation program for a campus of 105 buildings, 7M SF, 4 maintenance zones (Academic, Science and Research, Residential, and Athletics) on 1,250 acres

Administered facilities maintenance and operations repair fund ($4.5M), providing essential services for a campus community of 10K students / 3K employees. Initiated a Project Management Team to manage campus deferred maintenance for the physical plant. (many registered historic facilities)

Wrote the first Facilities Services Customer Services Guide to improve campus communication, capital planning and overall project management for Academic, Residence Hall and Athletic staff

EDUCATION:

INDIANA UNIVERSITY, M.P.A. Masters in Public Affairs / Administration

INDIANA STATE UNIVERSITY, B.S. Bachelor of Science in Industrial Technology

PROFESSIONAL ORGANIZATIONS:

TEMA Texas Energy Managers Association TASBO - Texas Assoc. School Business Officers

NTMO North Texas Maintenance & Operations CBMI - College Business Management Institute

APPA Association Physical Plant Administrators APWA - American Public Works Association

CIVIC ACTIVITIES:

Currently serving on the HR, AT&T Performing Arts Center, Unity and Diversity Council committee member

Served on my Church Board SAINT SAVA ORTHODOX for a 3 year term representing Facilities Maintenance

Volunteer at the City of Allen Food Bank while with Erickson Living at Highland Springs

“One Room School House” Initiated the 4th of July float and the Holiday Parade of Lights float for the AISD Board of Trustees, that won the prestigious Directors award twice, and 1st and 2nd place award

Team Captain for “Christmas in April” at the University of Notre Dame for 4 years

Contact this candidate