Executive Assistant Service Delivery

AGNIESZKA ANNA TABOR

917-***-**** ********@*****.***,

EDUCATION

Columbia University, campus in Paris, FR Master of Arts in French Cultural Studies Jagiellonian University, Cracow, POLAND Graduate Degree in Comparative Studies of Civilizations: European Studies Jagiellonian University, Cracow, POLAND Bachelor of Arts in Foreign Languages Teacher College: French CERTIFICATES, COURSES

New York University New York Continuing Education: Corporate Finances City University of New York New York Legal Studies: Paralegal Certificate

WORK EXPERIENCE

Transperfect - US based interpretations Services 2024 English-Polish Freelance Interpreter

- Provided on–site oral interpretations for NYS Law Departments, hospitals and governmental agencies UHNW Individual/Family Office Feb - May 2024

Bilingual (French) Executive Assistant

- Worked closely with Managers on various projects, organized & saved files/contacts

- Prepared travel itineraries (flights, hotels, sightseeing)

- Collaborated with French Architect on finalizing orders & translated correspondence (French/English)

- Wrote briefings on current events

HSBC Service Delivery, Remote Jan 2022 - Jan 2023

Client Service Specialist with French & English

- Responded promptly to time sensitive, high value queries and escalations from both other departments and directly from French & English speaking clients

- Provided client management support and resolve the majority of client inquiries at the first point of contact

- Received and responded to e-mails from customers (internal/external)

- Used banks’ internal applications, programs and systems in order to provide clients with the most updated information

- Proactively escalated to the Line Management any issues/transactions that would impact service delivery or potential loss to the bank

FIDUCIAL, Inc.: Jade Fiducial, Inc. New York, NY Jun 2019 – Jul 2021 Bilingual (French) Executive Administrative Assistant

- Provided administrative support to Co-Founder and C-Level Executive including meetings, appointments, managing and maintaining accurate and complex calendars, updating and maintaining contact database, distributing reports in a timely manner with complex accuracy and follow-through

- Prepared and processed expense reports

- Served as a point of contact for accounting and invoices issues with vendors, including rectifying invoice discrepancies

- Prepared bank deposits, reconciled bank accounts and drafted financial reports

- Kept track of incoming payments and applied them to the clients’ accounts

- Collaborated closely with Collection, Accounts Receivable and Payable Departments

- Purchased inventory of office supplies

- Organized and maintained the office filling and database system

- Acted as point of contact among executives, employees, clients and other external partners

- Assisted with office move logistics within the same building US based interpretations Services Nov 2015 – Jun 2019 (Full-Time) / Oct 2010 – Nov 2015 (Freelance)

(Geneva Worldwide, Inc., Trustforte Language Services, Inc., Just interpretation, Inc.) French- English-Polish Freelance Interpreter

- Provided on–site oral interpretations for NYS Law Departments, hospitals and governmental agencies Private Gallery Owner (NY-London)/Art Dealer & Collector New York, Nov 2004 - Sep 2006 / Jun 2008 – Nov 2015

(one of NY locations with Private Collection)

Bilingual (French) Support /Manager to the Executive (Gallery Owner/Art Dealer & Collector)

- Provided support to the Executive assisted with confidential projects

- Managed various tasks including highly confidential scheduling, correspondence, on-site board and personal meetings

- Diplomatically handled sensitive issues regarding rescheduling and canceling meetings

- Processed expense reports, maintained budget records

- Managed aspects of team members onboarding and off -boarding

- Organized new services, contracts and vendors as needed

- Reviewed and approved work orders for New York property

- Followed inflow of phones and e-mails inquiries

- Assisted the Executive with annual events, interfaced with family members to aid with personal needs

- Coordinated high-end luncheons and banquets

- Ordered supplies and maintained inventory

- Coordinated vendors, art handlers and renovators

- Managed household staff and personal ventures on behalf of the Executive

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