Shannon Allen
Room Attendant - Delta-Magic Sky Club
East Point, GA
**************@*****.***
Seeking a career with a progressive organization where I can utilize my skills, knowledge and experience in a challenging position that allows for advancement and growth. Authorized to work in the US for any employer
Work Experience
Room Attendant
Delta-Magic Sky Club - Atlanta, GA
October 2011 to Present
Occupy room with capacity to hold 274 person. Operate as a Team lead not official. Duties include ensuring all tables are prepared for next guest entering inside the room. Floors cleaned, Food bar is fully stocked. Maintain personal appearance and face-to-face interaction with guest questions and conversation and closing.
Storage attendant
Uhaul - Atlanta, GA
September 2011 to Present
Assigned to only handle outbound calls for the centers delinquency customers. Other storage duties are required such as walk-arounds, cleaning rooms, escorting customers to view rooms. All janitorial duties and closing with Managers
Shuttle Bus Driver
Peachy Airport Parking - Hapeville, GA
November 2022 to February 2023
Experienced Driver familiar with both domestic and international terminals . Invested my time learning all codes and layout programs for guest pick ups and departures. I learned a lot while there. Shuttle Bus Driver
The Parking Spot - East Point, GA
September 2021 to November 2022
Excellent opportunity friendly people. Great General manager. Fantastic customers Floor Technician Machine Operator
CSM - East Point, GA
December 2019 to October 2021
Excellent Detail General Cleaner & Floor Tech Machine Operator familiar with entire Airport T-F Concourses domestic and inter nation. T16/ T7
Floor Technician
AMB Janitorial Services - Atlanta, GA
May 2014 to August 2019
Responsible for Equipment T-16- T-7 machine operator. Supplies : Chemicals used J works, stone and tile cleaner . Details includes edge mopping, dust mopping, after wards operated machine scrubber to finish. Responsible for all train level floors, from T,ABCD. Highly successful . Also carpet technician and assisted when needed as a general cleaner.
Receptionist
Fulton County DFCS Center - Atlanta, GA
May 2007 to October 2007
Greeted and directed clients/callers to the appropriate area Assisted caseworkers with mail distribution and assisted with preparing case files for mailing Handled high call volume, ensuring all calls were routed to the correct party Ensured all visitors to the center received accurate, fast and friendly service SUBSTITITE TEACHER
Fulton County DFCS Center
May 2007 to July 2007
Agape Christian Academy Atlanta, GA Responsible for planning daily worksheet activities for children's participation in the classroom
Maintained daily roll call records, and assisted with breakfast and lunches Actively maintained and engaged pupils with lessons and basic writing assignments Document Specialist
Paragon Legal - Atlanta, GA
May 2006 to December 2006
Processed high volume of paperwork which included packaging, scanning and photocopying all legal documents
Assisted with preparation of files for packing and shipping, Ensured all confidential files were properly labeled
meeting all special requirements for these files, faxed and filed documents, reports and other correspondence
OFFICE ASSISTANT
Tires R Us - Decatur, GA
February 2005 to August 2005
Processed all new and established customer information into company database system Established excellent rapport with customer's ensuring fast, friendly service Responsible for all processed cash, credit and debit card transactions, averaging $1,000 per week. MEDICAL ASSISTANT
Mainak Southern Clinic - East Point, GA
April 2004 to August 2005
Responsible for checking in and out patients, provided lab assistance and provided assistance with procedures, Scheduled appointments and contacted clients of appointment times and dates Filed, faxed and maintained medical records
• Assisted in minor procedures
• Performed venipuncture
• Measured accurate vital signs
• Performed numerous administrative duties
• Recorded patient history
• Cleaned patient rooms
Education
Bachelor of Science in Healthcare Management
Herzing University
May 2007 to January 2010
Skills
• Floor Care
• Venipuncture
• Shuttle Driving
• Healthcare Management
• Bus Driving
• Communication skills
• Customer service
• Driving
• Basic math
• Customer service
• Cash register
• Vital signs
• Laboratory experience
• Cash handling
• Cold calling
• Front desk
• Driving
Certifications and Licenses
Certified Clinical Medical Assistant (CCMA)
Additional Information
SUMMARY OF SKILLS OFFERED
Well-organized and highly efficient working Great ability to prepare routine In a multi-tasking dynamic environment administrative paperwork Superior communication skills in dealing Knowledgeable of customer service standards With customer, co-workers, and employers and procedures Experienced working with the public in a Strong interpersonal skills, especially telephone demeanor Fast-paced work environment
Meticulous worker; attentive to quality and
detail.