Marche Jackson
Warren, MI *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Production Worker/Quality Control
Flex-N-Gate-Troy, MI
December 2024 to December 2024
Welding parts together for the engine, assembling D pillars, and checking floor panel for error, cracks, etc Central Processing Technician
Corewell Health-Royal Oak, MI
July 2023 to March 2024
• Performed decontamination, cleaning, assembly, and sterilization of surgical instruments and equipment according to established protocols
• Maintained accurate records of all processed items, ensuring compliance with regulatory standards
• Collaborated with operating room staff to ensure timely availability of sterile supplies for surgical procedures
• Inspected instruments for damage or defects and reported any issues to the appropriate personnel
• Utilized knowledge of different types of sterilizers (e.g., steam autoclaves) to select appropriate methods based on instrument requirements
• Followed infection control practices and maintained a clean work environment at all times Housekeeping Aide
Crothall Healthcare-Detroit, MI
January 2023 to May 2023
• Maintained cleanliness and tidiness of guest rooms, ensuring a comfortable and welcoming environment
• Performed thorough cleaning tasks including dusting, vacuuming, mopping floors, and changing linens
• Stocked and replenished amenities such as toiletries, towels, and bedding to meet guest needs
• Collaborated with team members to ensure efficient workflow and timely completion of assigned tasks
• Followed standard procedures for the disposal of trash, recycling materials, and hazardous waste
• Adhered to established safety protocols while handling cleaning chemicals and operating equipment
• Demonstrated attention to detail by thoroughly inspecting each room after cleaning to ensure high standards were met
Production Operator
Magna Seating Detroit, FCA, SAS Automotive-Highland Park, MI March 2018 to September 2022
• Operated and maintained production equipment, ensuring efficient and safe operation
• Operated and maintained production equipment according to standard operating procedures
• Monitored production processes to ensure quality standards were met
• Performed routine inspections and maintenance on machinery to prevent breakdowns and optimize performance
• Followed safety protocols and guidelines to maintain a safe working environment
• Collaborated with team members to troubleshoot issues and resolve production-related problems
• Maintained accurate records of production data, including output quantities, downtime, and product defects
• Assisted in training new operators on equipment operation and safety procedures
• Collaborated with cross-functional teams such as engineering, quality control, and maintenance to achieve production goals
Janitorial Worker/Housekeeping
Entech Staffing Solutions, Mr.Banks cleaning, Exclusive Cleaning services, Aramark, Grace Managment, Kelly services-Detroit, MI
September 2009 to March 2018
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
• Collaborated with team members to coordinate cleaning schedules for optimal efficiency
• Managed waste disposal in accordance with company policies and procedures
• Responded promptly to customer requests for additional cleaning services or special projects
• Implemented new techniques to improve the effectiveness of cleaning processes while reducing time required
• Conducted regular inspections to ensure all areas were clean, organized, and free from hazards Medical Assistant
Light of Hope Medical Clinic-Detroit, MI
December 2014 to June 2015
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Performed basic laboratory tests including collecting specimens and conducting routine tests
• Administered medications under the direction of healthcare professionals
• Managed patient medical records by accurately documenting information in electronic health record systems
• Scheduled appointments for patients, coordinating with other departments as needed
• Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
• Educated patients on medication instructions, post-treatment care, and preventive measures
• Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
• Maintained inventory of medical supplies and equipment to ensure availability when needed
• Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
• Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
• Aided in training new medical assistants on office protocols and clinical procedures
• Assisted with administrative tasks such as filing documents or processing paperwork
• Closely monitored inventory levels of vaccines or medications requiring special storage conditions
• Responded quickly during emergencies or urgent situations within the clinic setting Bartender/waitress
Berts Marketplace-Detroit, MI
June 2007 to November 2014
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
• Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
• Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
• Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
• Assisted in training new waitstaff on restaurant policies/procedures as well as menu knowledge to ensure consistent quality of service
• Collaborated with kitchen staff on special dietary requests or modifications from customers ensuring accuracy in meal preparations
• Contributed ideas for improving overall efficiency in the restaurant operations such as streamlining order-taking process or optimizing table turnover time Education
Some college in Sterile Processing Technician
Dorsey Business Schools-Roseville - Roseville, MI
January 2023 to June 2023
Diploma in Medical Assistant in Medical Assisting
Everest Institute-Dearborn - Dearborn, MI
January 2014 to February 2015
High school diploma
Trombly Alternative High School - Detroit, MI
February 2005 to June 2007
Skills
• Detail (10+ years)
• Organizational skills (4 years)
• Customer service (8 years)
• Hospitality (4 years)
• Sterile processing (1 year)
• Computer skills (2 years)
• OR experience
• Typing (1 year)
• Infection Control Training
• Clinical/ Clerical skills (3 years)
• Environmental Services (10+ years)
• Machining (4 years)
• English (10+ years)
• Detailing (10+ years)
• Communication skills (10+ years)
• Manufacturing
• Quality inspection
• Medical Scheduling
• Epic (1 year)
• Phlebotomy (4 years)
• Quality Systems
• Search engines
Certifications and Licenses
CPR Certification
Driver's License
May 2023 to June 2027
Assessments
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work motivation — Proficient
July 2020
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.