Project Management Professional

Subhasish Maitra PMP® Program Management Salesforce CRM

Email: **********@*****.*** M: +91-869*-***-*** Linkedin: Subhasish Maitra PMP®

Highly accomplished and PMP-certified project management professional with around 10+ years of extensive experience in program/project planning, execution and evalution across diverse industries. An effective leader with proven ability to supervise and lead teams to achieve goals and objectives in extremely competitive business environments.

Areas of expertise include:

●Digital Transformation

●Program & Project Management

●Product Management

●Risk Management

●Business Strategy Planning & Management

●Brand Management

●Client Relationship Management

●Operations Management

●Business Communication

JOB EXPERIENCE

Company Name

Job Title

Experience in months

Deloitte

Assistant Manager

34 (June ‘22- Present)

●Business Analysis - Translate business objectives, sales strategies, and methodologies to technical requirements. Planned and executed change management activities to ensure the adoption of new functionalities.

●Support in maximizing business value of Salesforce CRM and ensure user adoption by effective communication and product management strategies. Ensure alignment within internal teams to establish administrative, development and change related activites.

●Responsible for managing project pipeline, stakeholders and suppliers follow-ups, and relationships by being responsive and communicating effectively.

●Support developing and maintaining process documentation, SOPs, insights reports, and other standardized approaches that align best across marketing teams. Help elevate the team’s value add by actively contributing to developing solution roadmaps, KPIs, and new solutions to improve the team’s impact on teams

●Mentoring delivery team to address solution requirements. Track Schedule, cost, effort, and quality while ensuring proper risk management, mitigation, and communicating the same.

●Managing a team of 20 members and their day-to-day activities including performance review, financial planning, and budgeting of projects, etc.

●Assist clients, industry leaders, and business users within Deloitte in terms of facilitation of sales management processes, sales insights, reporting, and analytics in Salesforce.

Company Name

Job Title

Experience in months

Indegene (Astrazeneca)

Project Lead

15 (March ‘21- May ‘22)

●Complex, high-value project delivery, financial planning & management, budgeting, problem-solving, reviewing SOP, and SOW as a Project Controller. Ensure implementation of effective project management processes with appropriate tools from project initiation to project closure for multi-channel marketing projects in Veeva CRM. Ensure tickets are resolved in ServiceNow.

●Managing a team of 15 project managers and their day-to-day activities including performance review, financial planning, and budgeting of projects.

Company Name

Job Title

Experience in months

Tech Mahindra (GSK)

Project Manager

18 (Oct ‘19- March ‘21)

●End-to-end Project Management experience in the digital landscape, delivering websites, mobile applications, and digital marketing collaterals using Veeva CRM. Managing a team of 10 members from performance review, and work planning to leave management.

●Pharmaceutical Business Consulting handling Emailers, eDAs/CLM, Medical Information Management sites, Mobility, Website and Brand Management.

Company Name

Job Title

Experience in months

Accenture (Google)

Senior Analyst (PMO)

34 (Feb ‘17 - Sep ‘19)

●Maintain continuity of business and steady management of incidents, adhering to said workflows and compliance norms. Adding value to the project by creating and implementing process workflows. Analyzing and identifying patterns from large datasets using data visualization tools while managing a team of 6 members. Monitor incidents and action on them accordingly

Company Name

Job Title

Experience in months

Amazon

Transaction Risk Investigator

12 (Jan ‘16 - Feb ‘17)

●Reviewing and processing customer transactions, preventing possible fraud and examining any suspicious activity, prioritising orders based on internal SLAs. Using internal tools for retrieving, organising, and analysing data. Maintaining dashboards for daily reporting. Using social media, bank databases for secondary research and validating customer information.

DEGREE & CERTIFICATIONS

COUNCIL/UNIVERSITY

DEGREE/CERTIFICATE

YEAR OF PASSING

PMI

PMP

2024

DSIM

Masters in Digital Marketing

2018

Tech Mahindra

Lean Six Sigma Green Belt

2020

WBUT

B.Tech(E.C.E)

2015

DATE: 03/01/2025 Subhasish Maitra

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