Customer Service Security Guard

ALEMAYEHU AMBI

TORONTO ON M*X *M* 437-***-**** ****************@*****.***

OBJECTIVE

To obtain a position as Security Guard to utilize my great customer service and problem-solving skills

QUALIFICATIONS

Proven work experience with demonstrating great customer service and relationship building skills

Good interpersonal skills and communication skills

Capable to protect, observe, record information and prepare incident reports

Proficient computer skills in MS Word, Excel and Outlook

Problem solver and decision maker in a fast, efficient manner to meet customer’s needs

Self-motivated and passionate on helping others

Team player who works well independently as well

Detail-oriented, accurate, well organized and efficient

Friendly, dependable, reliable and hard-working

Flexible to be relocated and able to walk and stand for long periods of time

Quick learner and always willing to learn

RELEVANT SKILLS AND EXPERIENCE

Communication and Customer Service Skills

Communicated and established professional relationships with clients and other stakeholders to develop and implement social media marketing strategies for products and services,

Responded business inquiries through different social media channels to increase social awareness and provided business solutions

Created content calendars to ensure timely delivery of reporting, posts, campaigns, and promotions on various social media platforms

Team Work Skills

Collaborated with senior leadership to set long-term objectives for the company

Collaborated with marketing team members to create engaging content that resonates with target audiences

Participated in weekly meetings with other departments to brainstorm creative ideas for campaigns across different channels

WORK HISTORY

Security Guard, Val guard security Toronto 03 October, 2024 to now

Volunteer service in Ethiopian Association in the GTA, Toronto March – 30 September,2024

EDUCATION AND TRAINING

Ontario Security Guard License 2024

Standard First Aid and CPR Certificate 2024

Certificate of Completion of Worker Health and Safety Awareness in 4 Steps 2023

High School Diploma Tana Haik Secondary school Bahir Dar University, Ethiopia 2000

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