Customer Service Call Center

RESUME

Wendel

McFarland

@ EMPLOYMENT

Care Coordinator/ 2021-Present

Carenet Healthcare

Provide health care coordination for Blue Cross

Blue Shield members. Assist members with

customer service and shchedule healthcare visits.

Sales Representative/ 2021- Present

MCI Inc. - Florida COVID vaccines / OnStar

Handle incoming calls or inquiries from prospec-

tive customers or clients. Assists customers

effectively by solving customer disputes.

Graphics Department/ 2020 - 2021

Sign Faces LLC - Sign Wholesaler

Prepared vinyl graphics for application. Prepared

sign surfaces for application of text/graphics.

Verify raw material inventory as required.

Radial Tire Builder / 2016 - 2020

Goodyear Rubber & Tire Company

Controlled and monitored operations of tire

machine equipment. Assisted with preventive and

corrective maintenance of all assigned equipment

in a routine manner.

IT Asst. 7 Embroidery Digitizer / 2012-2016

Riverside Manufacturing Company

Hardware and software support for all computers

and printers. Performed routine PC maintenance

and updates for performance. Created embroidery

digitizing files for embroidery production.

Graphic Designer / 2010-2013

Amnesia Inc. - Creative Agency

Developed layouts and design themes for publica-

tion material. Created promotional and marketing

displays for web and print.

GET IN TOUCH

DX] wendelln.mcfarland

@gmail.com

Address: 3217 Arbor Hill Trace

Hoover, AL 35244

© EDUCATION

BFA Graphic Design / 2010

Jacksonville State University

@ sKILLs

Verbal / Written Communication

Exceptional Interpersonal Skills

IT 7 Hardware Support

Customer Service

Data Entry

a) PERSONAL QUALITIES

_—— Team Player

:: ACTIVITIES / INTERESTS

Member of International Sport Society...

enjoy exercising and healthcare activities,

Team or individual sports, Travel, Artistic

activities such as painting or graphic design.

+770-***-****

Contact this candidate