Medical Records Patient Service
Resume:
MARTHA BEDELU
PORTLAND, OR • 703-***-**** • **************@*****.***
Technically skilled executive professional with over 10 years of experience. Excelling in project management, leadership with innovative solutions and process improvements proven to increase efficiency.
EXPERIENCE
KEY SKILLS
Rachal’s Group Home LLC
House Manager – Portland, OR Jan 2nd,2024 to Present
Overseeing the daily operation, managing the staff, ensuring the safety and well-being of residents,
Maintain records and budgets and communicate with families and outside agencies,
Creating and implementing programs and activities for residents, conduction staff meetings training sessions, and addressing an issues or concerns that may rise,
Adhering to all applicable laws and regulation
Northern Virginia center For Arthritis
Patient Service Coordinator - Annandale, VA. Feb 2023 Nov 2023
Aid 70+ patients daily to ensure correct and effective care is provided
Register new patients on clinic database with complete medical information, insurance, and accurate demographics
Upload electronic medical records and input missing information, when needed
Complete other (administrative) duties as assigned
AZURA Vascular Care
Patient Service Coordinator • Arlington, VA • May 2022 – Feb 2023
Aid 25+ patients daily to ensure correct and effective care is provided
Register new patients on clinic database with complete medical information, insurance, and accurate demographics
Upload electronic medical records and input missing information, when needed
Complete other (administrative) duties as assigned
Medstar Health
Medical Office Assistant • Washington, D.C. • Sept. 2018–May 2022
Oversaw the database of medical records and medical documents of 100+ patients daily
Managed patient accounts by obtaining, recording, and updating personal and financial information into medical database
Collaborated with Practice Managers to monitor metrics and devise related tools to evaluate and improve health delivery systems
Unit Clerk Secretary • Washington, D.C. • Jan. 2017 – Sept. 2018
Coordinated patient care with other departments, specialist visits, and lab orders and prepare discharge paperwork
Ensured seamless flow of work on the busy 25-bed unit
Assisted patients and visitors in locating specific departments and services and kept them updated on status of procedures and referral appointments
American Care Partners
Home Health Aide • Alexandria, VA • Oct. 2015 – Sept. 2017
Assisted elderly and hospice patients with mobilization, health and hygiene, physical fitness, rehabilitation, assistive medical care, and other personal services on a weekly basis
Acted as liaison between patient, patient’s family, and medical care organizations
USAID ETHIOPIA
Senior Administrative Assistant • Addis, Ethiopia • Feb. 2003 – June 2010
Provided influential leadership, coaching, and mentorship for four administrative assistants
Facilitated new training programs and managed the administrative operation of the unit
Conducted inventory audits, identified procurement requirements, and communicated and negotiated with key vendors
Arranged site visits and VIP visits and managed hotel bookings, flight bookings and transportation arrangements.
MuleSoft Developer
Administrative Support Specialist
Microsoft Office
IDX/GE Centricity Business
Customer Service
Account Management
MedConnect
Data Management
Inventory Asset Management
Lotus Motes
Win TA/Web TA
AWARDS
Recipient of USAID Meritorious Honor
Foundation Award in Management Principles
CERTIFICATIONS
ODDS MEDICAID AGENCY ORIENTATION (MAO) 2024
First Aid and CPR Certification 2024
MuleSoft Developer 2023
Massage Therapist Certification 2021
Certified Medical Administrative Assistant (CMAA) 2016
Certified Nurse Assistant (CAN) 2015
Effective Office Administrative Training
Leadership And Management Training
Professional Development Training – Office Administration
LANGUAGE
Fluent in Amharic and English
EDUCATION
AA in Secretarial Science & Office Management, Addis Ababa Commercial College/Associate Degree
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