Human Resources Continuous Improvement
Resume:
Ashley Williams
Caregiver
Albert Lea, MN *****
*******@*****.***
Service-oriented retail professional with 5 years background in retail customer service. Core competencies include customer satisfaction, team player and ability to help others, as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Authorized to work in the US for any employer
Work Experience
Caregiver
Oak Park Place - Albert Lea, MN
January 2020 to March 2023
I was a care manager I worked with the residents helping them with their daily needs I also passed medication and some medical things
Installer
Winnebago Industries, Inc. - Forrest City, AR
June 2017 to January 2020
I installed water heaters in the RVs. I helped coworkers with their tasks. I cleaned up the area when I had time and also at the end of my shift. Our department was recognized for safety and quality performance twice during my employment there.
hostess, server
Perkins Restaurants - Clear Lake, IA
January 2013 to August 2016
Use computers for various applications, such as taking orders and cashing customers out.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
Provide services to customers, such as order placement or account information.
Cashier, order placement
Wendys Restaurants - Clear Lake, IA
September 2008 to December 2012
Take orders from customers and operate cash register to accept payment. Make change for the customer or run cards through for payment. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Clean work area, and continually keep it clean.
Help team mates with their customers to ensure guest satisfaction. Education
High School Diploma in general
West Fork High School - Sheffield, IA
May 2011
Skills
• Cash Register
• Cleaning
• Housekeeping
• Time Management
• Serving
• Food safety
• Food preparation
• Food handling
• Time management
• Caregiving
• Communication skills
• Senior care
• Assisted living
• Dementia care
• Vital signs
• Customer service
• Cash register
• Restaurant experience
• Food service
• Cash handling
• Medication administration
• Teaching
• Assembly
• Packaging
• Sales
• Stocking
• Supervising experience
Certifications and Licenses
Driver's License
January 2023 to June 2027
Additional Information
Skills
Active Listening Critical Thinking
Customer and Personal Service Judgment and Decision Making Reading Comprehension Social Perceptiveness
Time Management Mathematics
Service Orientation
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