Customer Service Administrative Assistant

Marian Giffin

*** **** ** #* *********, WI ****7 ************@*****.*** 920-***-****

skills and certifications

Exceptional customer service

QuickBooks, SAP (Procurement Software)

E-mail (GroupWise, Outlook, Yahoo, etc.)

Microsoft Office (Word, Excel, Access)

Switchboard

System migration

Professional Phone Skills

Reo Title Management

Calendar Management

Travel Planning

Marketing & sales, Cash Management

Shipping & receiving

CIOX Health

Medical Records Processing

Organize and Prepare Records for Processing

SCANNING of Medical Records-filing-EMR

Index Medical Records, data entry

AMS (Medical Appointment Setting Software) ICD 9 Codes

Green Bay, WI 2021-Present

U-Haul Company of Northern Wisconsin

Reservation Manager

Green Bay, WI 2015-2016

Assist in Controlling Rental Equipment

Handle inventory within MCO, Travel Coordination

Records update, customer service

Fill every confirmed reservation, dispatching

Oneida Tribe of Indians of Wisconsin Green Bay, WI 2008 -2014

Administrative Assistant II (Marketing Dept.)

Provided administrative support to managers and staff members

Coordinated meetings, transcribe meeting minutes, purchased promotional items

Made travel arrangements, processed customer statements

Provided exceptional customer service, Bookkeeping, Dispatching

Michel’s Pipeline Construction Darien, WI 2008 - 2008

Administrative Assistant

Responsible for Accounts Receivable

Time and Attendance, Travel Expenses, Drug Testing

Office Management

Staffing Services Green Bay, WI 2005-2008

Administrative Assistant

Processed loan, customer account management

Customer service issues, bookkeeping

Calendar management

System Migration

Banking and Accounting Management

education and professional development

Transylvania University Lexington, KY

Community College (Real Estate) Lexington, KY

Marietta Cobb Vo-Tech Marietta, GA

Continuing Education Roswell, GA

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