Driven Professional with a proven track record in
warehouse operations and database management, notably at Ceva Logistics. Excelled in improving packing efficiency and streamlining data entry, enhancing productivity by overhauling processes. Skilled in Microsoft Office and known for exceptional attention to detail and cross- functional collaboration, significantly boosting supply chain effectiveness.
KAYLA
MILLER
Email: **********@*****.***
Phone: 317-***-****
Location: Martinsville, IN, 46151
Worked with vendors to schedule daily pickups and weekly deliveries.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems. Developed customized reports for management review, highlighting key performance metrics related to shipping activities.
Collaborated cross-functionally to maintain seamless communication between departments for optimal supply chain effectiveness.
Improved packing efficiency by implementing updated equipment and streamlining processes.
Recorded shipment data such as weight and
discrepancies using Dispatcher software program.
Handled data entry and other related work for supervisors and program managers.
Streamlined data entry tasks for faster turnaround times and increased productivity.
Actively listened to customers, handled concerns quickly and escalated major issues to a supervisor.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues. Installed irrigation systems for all types of customers, both residential and commercial.
Increased customer satisfaction by promptly addressing concerns and providing professional recommendations for system improvements.
Warehouse Operations
Document Scanning
Accuracy and Attention to
Detail
Data Entry
Database Management
Microsoft Office Proficiency
SUMMARY
WORK EXPERIENCE
SKILLS
Picking/Shipping Team Lead, 11/2020- 11/2022
Brooks Sports - Whitestown, IN
Packing Lead, 01/2023 - 05/2024
Ceva Logistics - Clayton, IN
Irrigation Technician, 03/2020 - 11/2020
Straight Up Irrigation - Mooresville, IN
High School Diploma- Core 40
(2010-2014)
Dental Assisting - 1 year program
(2013-2014)
EDUCATION
New Palestine High School
Walker Career Center
CPR Certified
Blood Borne Pathogens Certificated
Available upon request
CERTIFICATIONS
REFERENCES