Customer Service Materials Handling

John Bassinger

Committed and Hard working

South Haven, MI

Diligent and skilled construction professional with 9 years of experience in various roles, including construction, maintenance, and customer service. Proficient in operating power tools, performing general repair/maintenance tasks, and adhering to safety protocols. Possesses a strong attention to detail and is well-versed in blueprint reading, CNC programming, and materials handling. Willing to relocate to: South Haven, MI - Bangor, MI - Paw Paw, MI Authorized to work in the US for any employer

Work Experience

Owner/Operator

Ground Up Renovations LLC-Uniontown, PA

November 2016 to Present

I'm the owner as well as foremen. We did more contract work than anything. Still do to this day. Electrical, plumbing, basically anything that could be done in residential homes we do.

• Performed a variety of physical labor tasks, including lifting heavy objects, operating machinery, and using hand tools

• Maintained cleanliness and organization of work area to ensure a safe and efficient working environment

• Assisted with the setup and breakdown of equipment for construction projects or events

• Operated power tools such as drills, saws, and grinders in accordance with safety guidelines

• Installed insulation materials in buildings to improve energy efficiency

• Assisted skilled tradespeople such as carpenters, electricians, or plumbers with their tasks as needed

• Adhered to all safety protocols and regulations while performing job duties

• Maintained accurate records of work performed including hours worked, materials used, etc

• Demonstrated strong attention to detail when measuring materials or following blueprints/drawings

• Executed general repair/maintenance tasks such as painting, patching walls, or replacing light fixtures

• Demonstrated flexibility by adapting quickly to changing priorities or project requirements

• Operated hand-held tools such as hammers, screwdrivers, wrenches, etc., for construction/repair tasks

• Assisted in the installation of electrical wiring systems under the guidance of licensed electricians

• Supported carpenters in framing structures, installing doors/windows, or constructing cabinets/furniture

• Maintained inventory of materials/tools/equipment and communicated needs for restocking when necessary

• Executed basic plumbing tasks such as installing pipes/fixtures or repairing leaks under supervision

• Assisted in the setup and dismantling of scaffolding systems for construction projects at various heights

• Completed assigned tasks efficiently while maintaining high quality standards

• Implemented safety measures including wearing appropriate personal protective equipment (PPE) at all times

Assistant Manager

Murphy Oil Corp/Murphy Oil USA, Inc-South Haven, MI September 2023 to March 2024

• Assisted in the management of daily operations, ensuring smooth and efficient workflow

• Supervised and trained a team of XX employees, providing guidance and support to maximize productivity

• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction

• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage

• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times

• Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations

• Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods

• Monitored employee performance through regular evaluations, providing constructive feedback for professional development

Extruder Operator/ Machine operator

EAST JORDAN PLASTICS-South Haven, MI

February 2022 to April 2023

• Operated extruder machines to produce high-quality plastic products according to production schedules and quality standards

• Monitored machine operations, making adjustments as needed to ensure consistent product quality and adherence to specifications

• Performed regular maintenance on extruder machines, including cleaning, lubricating, and replacing parts to prevent downtime and maintain optimal performance

• Inspected raw materials for defects before loading them into the extruder machine, ensuring only high- quality materials were used in the production process

• Maintained accurate production records, documenting output quantities, machine settings, material usage, and any issues encountered during the shift

• Collaborated with quality control personnel to conduct product testing at various stages of the extrusion process, identifying and addressing any deviations from specifications

• Assisted in training new operators on proper machine operation techniques, safety practices, and quality control measures

• Contributed ideas for process improvements or equipment upgrades based on firsthand experience with the extrusion machinery

• Forklift experience

Production Worker

Carlisle construction material-Smithfield, PA

September 2019 to January 2021

• Operated and maintained production equipment, ensuring efficient and uninterrupted workflow

• Followed standard operating procedures (SOPs) to ensure product quality and consistency

• Maintained a clean and organized work area, adhering to safety guidelines at all times

• Collaborated with team members to meet daily production targets and deadlines

• Assisted in the setup and changeover of production lines as needed

• Trained new employees on proper operation of machinery and safety protocols

• Ensured compliance with company policies, procedures, and regulations related to health, safety, and environmental standards

• Supported maintenance technicians in troubleshooting equipment issues during production runs

• Operated forklifts or other material handling equipment safely and efficiently when required for job tasks

• Maintained accurate records of production data such as output quantities, downtime incidents, or product specifications

• Demonstrated strong attention-to-detail while performing repetitive tasks accurately within specified timeframes

• Maintained a high level of focus on workplace safety practices, ensuring compliance with OSHA regulations

• Forklift experience

General Laborer

Rt performance-Uniontown, PA

November 2014 to August 2019

• Followed instructions from supervisors to complete assigned tasks accurately and efficiently

• Operated power tools such as drills, saws, and grinders in accordance with safety guidelines

• Adhered to all safety protocols and regulations while performing job duties

• Maintained accurate records of work performed including hours worked, materials used, etc

• Inspected vehicles, brakes, rotors, some small engine repair.

• Scheduled appointments

• Test drove all vehicles.

Education

Associate in Electrical technicians

Laurel Business Institute - Uniontown, PA

January 2016 to September 2017

GED

Albert Gallatin Area Shs - YorkRun

September 1996 to May 1999

Skills

• Assembly (1 year)

• Forklift (8 years)

• Packaging

• Manufacturing

• Machining

• Construction

• Mowing (5 years)

• CNC (Less than 1 year)

• Drywall

• Carpentry (2 years)

• Customer service (10+ years)

• Communication skills

• Materials handling

• Mechanical knowledge

• CNC lathe

• Renovation

• CNC milling machine

• Electrical experience

• Maintenance

• Stocking

• Cleaning

• Shipping & receiving

• Order picking

• Warehouse experience

• Brake repair

• Coffee experience

• Cashiering

• Plastics extrusion (2 years)

• Lawn care

• Blueprint reading

• Landscape maintenance

• Handyman experience

• Driving

• Leadership (2 years)

• Construction Management

• Supervising experience

• Cash register

• Store management (2 years)

• Driving (10+ years)

• Assembly (5 years)

• Schematics

• CNC

• Customer service

• Typing

• Leadership

• Manufacturing

• Blueprint reading (5 years)

• Hotel experience

• Programmable logic controllers

• Caregiving (10+ years)

• Animal restraint

• ERP systems

• CNC programming

• Conflict management

• Load & unload

• Janitorial experience

• Animal Care

Awards

Honors

October 2015

For having a GPA over 3.6

High honors

April 2016

Having GPA over 3.75

Honors

December 2015

Having GPA over 3.6

Certifications and Licenses

OSHA 10

Present

Forklift Certification

March 2022

Driver's License

January 2021 to January 2024

Pallet Jack Certification

Confined Space Certification

Assessments

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Proficient

November 2021

Responding to customer situations with sensitivity Full results: Proficient

Project timeline management — Proficient

December 2020

Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient

Work motivation — Proficient

August 2021

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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