Destiny Egu
Email:************@*****.*** Cell:346-***-****
SUMMARY OF QUALIFICATIONS
Analytical and results-driven professional with expertise in data analysis, information systems, and data coordination across healthcare, dental, and law firm sectors. Backed by an associate degree in business administration and a bachelor's degree in management information systems, bringing a strong foundation in business processes and technology solutions. Skilled in leveraging data insights to optimize operational workflows, enhance decision-making, and ensure compliance with industry regulations. Proven track record of streamlining data management practices, improving data accuracy, and collaborating with cross-functional teams to implement technology solutions that drive organizational efficiency and quality outcomes.
PROFESSIONAL EXPERIENCE
M. D. ANDERSON CANCER CENTER – Houston, TX (February 2023 – Present) Sr. Coordinator
• Collaborate closely with external vendors to renew expiring contracts and ensure quality service delivery.
• Provide comprehensive administrative support to the supply chain department, including scheduling meetings, managing calendars, and preparing reports.
• Coordinate procurement processes, assisting with purchase orders and vendor communications to ensure timely delivery of supplies.
• Supported daily operations of the supply chain team by managing correspondence and organizing documentation.
• Maintain accurate inventory records and assist in the monitoring of supply levels, contributing to cost-effective resource management.
• Collaborate with cross-functional teams to streamline logistics and improve operational workflows, resulting in increased efficiency.
• Coordinated training sessions and onboarding for new employees, enhancing team effectiveness. Vizient (Contract) – Remote (February 2023 – August 2024) Information Systems Specialist (August 2023 – August 2024)
• Coupa systems implementations
• Gathered and documented business requirements, key design decisions, fit-gap analysis
• Supported Procurement workstream with Coupa design sessions, documentation, and testing
• Assisted with the implementation and design of new Coupa system
• Gathered and documented business requirements and key design decisions
• Led supplier and catalog enablement efforts to onboard 70 punch-out and hosted catalogs for ordering and invoicing (included set-up, testing, support, and maintenance)
• Created test scripts for Coupa P2P, Virtual Card, and Supplier Information Management modules and assisted with user acceptance testing and interface testing
• Developed training documentation and videos for new Coupa end users Analyst (February 2023 – August 2023)
• Managed and maintained data systems for healthcare operations, ensuring accuracy and compliance with regulatory standards.
• Developed data analysis reports to assist in decision-making processes and improved data retrieval processes by 30%.
• Collaborated with IT and other departments to implement new data management software, enhancing data processing speeds by 20%.
• Analyze and interpret complex datasets to drive improvements in operational processes and patient care in healthcare settings.
• Collaborate with cross-functional teams to identify data requirements and develop reporting solutions.
• Implement data quality controls to ensure accuracy and integrity of information. Donati Brasher Law Firm – Houston, TX
Data Specialist/Contract Specialist (June 2019 – January 2023)
• Managed case-related data, ensuring accurate and secure data storage for sensitive legal documents.
• Implemented data organization strategies that reduced data retrieval time for attorneys by 40%.
• Conducted training sessions for staff on data entry procedures and system updates, leading to a 20% improvement in data accuracy.
• Oversaw data collection and management processes in a law firm, ensuring accuracy and confidentiality of sensitive information.
• Supported technology projects aimed at improving data integration and reporting capabilities, enhancing decision- making processes.
• Reviewed, negotiated, and drafted all business terms for assigned contracts and amendments Chi Family Dental – Houston, TX (January 2015 – June 2019) Data Analyst (August 2016 – June 2019)
• Managed data collection and analysis for a dental practice, providing insights that improved patient care and operational workflows.
• Developed reporting tools to track supply usage and costs, enhancing visibility for management decisions.
• Conducted training for staff on data entry and management systems to ensure compliance and accuracy.
• Analyze healthcare data to identify trends, improve processes, and support decision-making for clinical and administrative operations.
• Implemented a new patient management system that streamlined appointment scheduling and billing processes, increasing overall efficiency by 30%.
• Provided technical support to staff, troubleshooting issues and enhancing user experience. Data Coordinator (April 2015 – August 2016)
• Oversaw patient and billing data for a dental healthcare provider, managing data input and retrieval processes for 1,000+ patient records.
• Utilized database management systems to streamline data operations, decreasing patient data retrieval time by 25%.
• Ensured compliance with HIPAA and other regulatory requirements, conducting regular audits of patient information systems.
• Implemented a data validation protocol that reduced errors by 15%, ensuring high-quality data for patient records.
• Worked with cross-functional teams to improve healthcare service delivery, contributing to a 10% increase in patient satisfaction.
EDUCATION
University of Houston - Bachelor of Business Administration in Management Information Systems Lone Star College – Associate of Business Administration SKILLS
Technical Proficiencies
• Data Management & Analysis: SQL, Microsoft Access, Oracle, Microsoft Excel, Tableau, Power BI
• Healthcare & Dental Systems: Electronic Health Records (EHR), Dentrix, Eaglesoft
• Supply Chain & Procurement Systems: SAP, Oracle SCM, Coupa, Inventory Management Software
• Project & Process Management: Microsoft Project, JIRA, Process Mapping
• Software & Tools: Microsoft Office Suite (Excel, PowerPoint, Word), QuickBooks, Adobe Acrobat Core Competencies
• Data Analysis & Reporting: Proficient in analyzing large datasets to extract actionable insights, creating data visualizations, and developing performance reports to inform strategic decisions.
• Information Systems Implementation: Skilled in supporting end-to-end system implementations, from gathering requirements and documenting workflows to conducting user training and performing quality checks.
• Database Management & SQL: Experienced in database administration, querying, and maintaining data accuracy across multiple platforms.
• Compliance & Data Security: Knowledgeable in regulatory requirements (e.g., HIPAA) with a track record of ensuring data accuracy and confidentiality through regular audits and data validation protocols.
• Cross-Functional Collaboration: Strong communicator who works effectively across departments to achieve common goals, support team objectives, and drive organizational success