Mental Health Case Manager

Jessica Welch

**** ****** ******

Oakland, CA ***03

Cell Phone 510-***-****

OBJECTIVE: To obtain a challenging leadership position, facilitating positive changes by improving the lives of clients and families through leadership, integrity and innovation.

QUALIFICATIONS

4+ years of HR/Staffing, 6+ years of clinical and supervisory nursing experience, current LVN license, RCFE administration training, CPI mental health training, skilled in the areas of advocating, coaching and managing employees.

EMPLOYMENT

4/1/2021- Current

Piedmont Gardens Health Center/ Case Manager

Assessing clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans

Working with clients, family and friend support networks and health care professionals to put care plans in place

Listening to clients’ concerns and providing counseling or intervention as required

Recording clients’ progress including charting referrals, home visits and other notable interactions

Evaluating clients’ progress periodically and adjusting as needed to improve outcomes

Following up with discharged clients to ensure they were satisfied with services and they are still in good physical and mental health

12/2015 – 4/2021 Telecare Corp/Morton Bakar Center

Infection Preventionist/LVN (MDS back-up)

Plan, organize and direct services provided to clients with IDT.

Participate in the assessment, admission and discharge of new clients, utilizing the Recovery Model of mental health services.

Initiate policies and procedures for infection control

Reporting to CDPH, provide COVID testing and tracking for all staff/residents

Provide Infection Control education and adherence, including surveillance & ATB stewardship

Perform patient assessments, making recommendations for client support and facility operations

Develop care plans, working with internal and external support related to individual client risk factors

LVN Supervisor

Manage 6 employees, including evaluation, education and appropriate corrective action when necessary.

Plan organize and direct services provided to clients/residents.

Make use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding assigned duties.

Participate in the assessment, admission and discharge of new clients, utilizing the Recovery Model of mental health services.

Perform therapeutic psychiatric and medial nursing interventions, including medication administration and prompt communication with MD’s regarding any change in client condition.

9/2014 – 1/2015 MGA Healthcare/Kaiser

Flu Clinic Nurse/Medial Office LVN

Assessment and wellness screening for all clients, including pediatric and elderly

Provide teaching to clients regarding flu vaccinations and wellness utilizing excellent communication skills

Administer 150+ flu vaccinations following facility protocol within scope of practice

Documentation of vaccinations per facility protocol

Worked in medical clinic, providing support to MA’s and RN’s with rooming duties, vital signs, in-office procedures, including ear washes, injections, breathing treatments, EKG’s.

Proficient with Health Connect software, CIPPS, PARRS, Lotus Notes

3/2013- 9/2014 Rose Gate Assisted Living

Director of Nursing/Staff Development

Manage 25 employees – sourcing, hiring, training, scheduling, terminating

Resident assessment, care, medication management audit and training

Create and teach bi-monthly in-service training, utilizing the most current, relevant sources

Innovated new activity programs, built MSE room and implemented non- pharmacological interventions for residents with Alzheimer’s/dementia

Assisted with marketing strategies, developed relationships with other facilities and agencies, increasing census within 6 months of employment to full capacity

Ensured all HR and resident documentation was in compliance with Title 22 regulations

Handled walk-in inquiries, including touring and potential resident assessment

2010 – 2013 Woodside Senior Residence- LVN

Administered oral medications and injections.

Maintained records of medical intake and patients' health.

Performed catheterization, enema, wound dressing and management of oxygen therapy.

Coordinated with physicians regarding implementation of medication and treatment plans.

Worked closely with clients and family to ensure proper teaching of after-care.

2008 – 2010 Nightingale Nursing School – LVN

2007 – 2008 Oakbay Chiropractic - Administrative Assistant

Assisting two chiropractors with patients.

Calling insurance companies for verifications.

Scheduling appointments.

Filing client and insurance information.

2003 – 2007 PrideStaff

Staffing Supervisor

Responsible for interviewing, hiring and terminating contract employees.

Handled workers compensation claims, payroll

Recruited at job fairs and on college campuses.

EXPERIENCE: (Clinical)

Kakyamena Nursing Home, Berkeley –Medical Surgical

Elm wood Nursing Home, Berkeley – Medical Surgical

Garfield Behavioural Center, Oakland – Mental Health

Juvenile Center (Children Hospital), Oakland - Pediatrics

EDUCATION

2008 – 2010 Nightingale Nursing LVN certification

2018-current Unitek College of Nursing

CERTIFCATIONS

LVN (Licensed Vocational Nurse) Lic # VN 2603082

Contact this candidate