Social Media Customer Service

Zi Qian [Violet] Yin

289-***-**** / ******.*****@*****.***

Highlights of Qualifications

● Creative and detail-oriented Fashion Stylist with extensive experience preparing artists for special events, editorial shoots, and productions in music, film, and photography.

● Strong organizational and multitasking skills; able to maintain a positive and professional demeanor under pressure while taking initiative in leadership roles.

● Skilled at articulating and presenting creative ideas, whether in one-on-one consultations or large group settings, and adept at both giving and receiving constructive feedback. Education

Toronto Metropolitan (Ryerson) University

Bachelor of Design, Fashion Communication

Developed expertise in fashion event planning, communication design, illustration, and styling. Coursework included hands-on experience in creative direction, brand identity, and event execution. Notre Dame College School

Graduated with Honors; active in Student Council, Social Climate Club, and Sewing Club. Work Experience

Wardrobe Stylist/Costume Designer Current

● Source and coordinate clothing and accessories for clients, actors, and models across various media, including film, photography, and editorial projects.

● Conduct brand research and trend analysis to ensure styling remains relevant and innovative; provide minor on-set garment repairs to maintain continuity and aesthetic standards. Annie Aime Boutique Store Manager Assistant/Stylist 2021-2024

● Assisted the boutique manager with store operations, visual merchandising, and customer service, ensuring each client discovered their unique style.

● Led seasonal merchandise organization and managed Shopify merchandising to optimize online and in-store shopping experiences.

Ollie Quinn Visual Merchandiser/Sales 2020-2021

● Designed and implemented eye-catching window displays to enhance brand identity and appeal.

● Collaborated with the team to deliver a cohesive brand experience and provide tailored customer styling advice. Sales Associate at Urban Outfitters 2019-2020

● Supported customers with styling advice and brand education, ensuring a high-quality shopping experience.

● Coordinated with management on inventory, cleanliness, and organized merchandising initiatives. Internship

Fashion Runway Graphic Coordinator 2020-2021

● Designed branding elements, including logos, websites, and style guides, to align with event themes; produced relevant social media content to drive engagement. PR/Sponsorship Coordinator for StyleCircle Magazine 2020-2021

● Secured event sponsorships by building partnerships with brands and coordinating advertising placements for sponsors.

Content creator at NEXT Canada Agency 2019-2020

● Developed promotional content for social media, applying strong organization, time management, and communication skills to enhance the agency's online presence. Zi Qian [Violet] Yin

289-***-**** / ******.*****@*****.***

Professional Summary

Dynamic and personable professional with a background in fashion, event planning, and creative styling, seeking to bring exceptional communication, organization, and interpersonal skills to a hosting role. Adept at engaging audiences, managing event flow, and creating memorable experiences. Skilled in thinking creatively and presenting ideas in one-on-one and large-group settings.

Highlights of Qualifications

● Experienced in public speaking, audience engagement, and event coordination through styling, event planning, and customer service roles.

● Solid organizational skills with the ability to multitask and remain composed under pressure.

● Skilled in presenting ideas, facilitating discussions, and collaborating with diverse teams to achieve event goals.

● Proven ability to think on the spot, adapt to dynamic situations, and maintain a professional demeanor in high-pressure environments.

Education

Bachelor of Design, Fashion Communication

Toronto Metropolitan (Ryerson) University, Toronto, ON

● Developed skills in event planning, communication design, and styling.

● Gained experience in project coordination, creative presentation, and audience-focused communication. High School Diploma

Notre Dame College School, Welland, ON

● Honour Roll graduate, actively participated in student council and club activities. Professional Experience

Wardrobe Stylist/Costume Designer

Nabet Union Current

● Engaged with clients and actors to create visually appealing looks for events, photoshoots, and films.

● Collaborated with production teams to align wardrobe with event or project themes.

● Adapted to on-the-spot challenges, including outfit adjustments and quick repairs. Assistant Store Manager/Stylist, Annie Aime Boutique Toronto, ON 2021–2024

● Guided clients in discovering their personal style and making confident wardrobe choices.

● Assisted with visual merchandising and seasonal displays, ensuring engaging customer experiences.

● Supported event promotions and Shopify-based e-commerce management, enhancing brand visibility. Visual Merchandiser/Sales, Ollie Quinn

Toronto, ON 2020–2021

● Designed visually captivating displays and collaborated on branding initiatives to attract customers.

● Delivered exceptional customer service, aligning products with client preferences and brand identity.

● Supported promotional campaigns, fostering strong client-brand connections. Sales Associate, Urban Outfitters

Toronto, ON 2019–2020

● Assisted customers with product selection while educating them on brand identity and styling.

● Contributed to store organization and visual merchandising, maintaining a welcoming shopping experience. Internships and Projects

PR/Sponsorship Coordinator, StyleCircle Magazine

2020–2021

● Organized sponsorships for events, building relationships with sponsors and managing promotional opportunities.

● Presented partnership opportunities to potential sponsors and coordinated branding efforts for events. Graphic Coordinator, Mass Exodus Fashion Runway

2020–2021

● Designed graphics and social media content to enhance audience engagement for high-profile fashion events.

● Contributed to event branding and created visually cohesive promotional materials. Content Creator, NEXT Canada Agency

2019–2020

● Managed social media content to amplify engagement and promote brand visibility.

● Applied organizational and creative skills to support branding campaigns.

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