Melissa G. Tipps Nashville, TN *****
FULL CHARGE BOOKKEEPER / OFFICE MANAGER Daytime Phone: 629-***-**** ********@*****.***
OBJECTIVE
Self-motivated, Customer Service oriented Full Charge Bookkeeper & Office Manager with 12+ years' experience in managing full-cycle bookkeeping processes and Office Administration Operations. Comfortable in fast-paced, deadline driven environments. Organized & detail-oriented professional with excellent communication skills. Particularly skilled at improving efficiency and accuracy in financial record-keeping and developing administrative and procedural processes that reduce redundancy and improve accuracy. Expertise in QuickBooks Pro Desktop & QB Online (2013-2023), Microsoft Excel spreadsheets and Payroll systems applications. SKILLS, EXPERIENCE, AND PERSONAL ATTRIBUTES
High Computer Literacy - Proficiency in the following software:
• Microsoft Office Suite proficient; Word, Excel, PowerPoint, Publisher, Outlook, OneNote
• Mac Computers and Apple Software proficient
• Google Suite proficiency; Google Docs, Sheets, Google Calendar Management, Gmail, Tasks, Google Meet, Maps & Google Analytics
• QuickBooks Pro Desktop and QuickBooks Desktop Payroll (2013-2022), QuickBooks Remote Access & QuickBooks Online
• Website Administration and Social Media Account Design & Maintenance Additional Skills and Qualifications
• Office Management; Filing, Data Entry, Document Preparation, Word Processing (Types 64 WPM) and Ten Key, Supplies Inventory Management
• High-Level Executive Support; Calendar & Travel Management, Meetings & Event Preparation, Phone, Email/Social Media Correspondence
• Interpersonal Skills; Time Management, Organized with Attention to Detail, Multi-Tasking, Motivated & Positive, Consistently meets deadlines
• Exceptional Customer Service; Professional Communication Skills, Active Listener, Problem Solving & Conflict Resolution, Relationship Building
• Support in a Remote Setting; Virtual Meetings via Microsoft Teams, Zoom & Google Meet, Independent Thinker, Self-motivated & Disciplined EMPLOYMENT HISTORY
Self-employed Bookkeeper
Diversified Bookkeeping Solutions Franklin, TN (7/2021 - Present)
• Perform Day-to-Day Bookkeeping Services for Small Business Clientele to include; Payroll, A/P, A/R, Bank Reconciliations, QuickBooks Training
• Company Set-up; Create QuickBooks files for Start-ups: Input Vendors, Customers and/or Inventory. Set-up Employees & Payroll Schedule
• Company Clean-up; Audit prior years financials & reconciliations cleaning-up errors & miscalculations
• Catch-up Bookkeeping; Reconcile prior-year statements & process unpaid payroll tax to bring the financials current and achieve compliancy Office Manager / Payroll Coordinator / Full Charge Bookkeeper Perk Products & Chemical Co., Inc. Nashville, TN (6/2014 - 6/2021)
• Direct Assistant to President & CFO and assistance with Sales as needed on a daily basis
• HAZMAT training and implementation and record keeping
• Process weekly payroll along with the weekly EFTPS Tax Payments
• Full Charge Bookkeeper; Account Reconciliation; Money Market Account, Savings, Payroll Tax Account, Credit and Rental Property Accounts. Yearly Bonuses dependent upon timely reconciliation of accounts
• Accounts Payable/Accounts Receivable, Billing, Invoicing & Statement Compilation, Collections on delinquent accounts
• Customer and Vendor contract & relationship management
• Coordinate daily FTL/LTL Logistics of shipments in & out of the warehouse, create all shipping documents and arrange Carrier transport, oversight of damage claims & invoice corrections for reimbursement where applicable Office Manager / Administrative Assistant
Custom Fit Bookkeeping Nashville, TN (1/2012-6/2014)
• Bookkeeping; Account posting and Bank Reconciliations for several small business accounts
• Assisted with Quarterly and Annual Tax Filings; Forms 941 & 940 (TN SUTA/FUTA), Wage Statement Preparation: Employee w2’s and oversight and upkeep of New-Hire paperwork (w4, I9, Consent to Background Check)
• Payroll for 20+ accounts, ranging from 1 to 20 employees and maintenance of all payroll files
• Maintenance of social media websites and Web-Site Administration. Social Media Accounts Maintenance; Facebook, Google +, LinkedIn, Twitter, and Manta & Google Business and Constant Contacts and Monthly newsletter compilation EDUCATION
Bachelor of Science in Business Administration, 2008; Concentration in Management University of Tennessee at Martin, Martin, Tennessee (Summer 2007 to Fall 2008)