Quality Assurance Web Developer

PATEL MINAKSHI

********.*********@*****.*** 240-***-****

LinkedIn Link: https://www.linkedin.com/in/minakshi-patel-37440518/

Summary

14+ years of Testing/Quality Assurance experience in Web application, Test Planning, Testcase design and Automation/Manual Testing applications too.

Over 11+ years of experience as a Sr. Quality Assurance with understanding the functional and Business requirements, web developer with understanding of database designing, development, and installation of the different modules.

Strong communication & collaboration skills as well as technical knowledge exhibited by working closely with Developers, Business Analysts, and subject matter experts to help facilitate the quick resolution of issues/defects found during testing.

Pro-active working in Agile teams with Behavior driven development (BDD), Test driven development (TDD) automation framework.

Experience in Automation and Manual Testing on Web Applications and Mobile application.

Experience in QA Processes, delivery of quality software, products, systems and applications to meet business, market and customer needs, utilizing blended onshore/offshore delivery model.

Extensive experience in Functional testing, Smoke testing, Integration testing, API Testing, Regression testing, Progression Testing, E2E testing, back-end testing, load/performance testing in different stages of Software Development Life Cycle (SDLC).

Extensively involved in Deployment Process.

Extensively involved in Black Box, White Box and Full Life Cycle Testing.

Extensive experience in creating detailed Test requirements, Test Plans, Procedures, Test Cases, Test Strategies and generating/executing Test Scripts to meet business and functional specifications.

Extensively involved in System Testing and Defect tracking.

Expertise in Problem solving and Bug Reports using Bug Tracking Tools.

Proficient in validating relational database systems by querying through SQL.

Extensively involved in ETL and EDI Testing as per business requirements.

Expertise in Test Management and Bug tracking tools like TFS and Jira.

Expertise in Automation using Selenium Page object model.

Versatile team player with excellent analytical, presentation, communication skills.

Ability to prioritize workload, balancing different projects to meet the deadlines.

Earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance for Client/Server and Web based applications on Windows and environment.

Work individually, as well as in team environment, to achieve project quality goals.

To continue to work in a challenging and fast paced environment, leveraging my current knowledge and fostering creativity, with many learning opportunities.

Interpersonal skills with ability to work in under pressured environment, prioritizing tasks.

Education

Bachelors of Engineering in Information Technology, 2006.

Sardar Patel University, India.

Technical Skills

Professional

Manual and Automation Testing, Functional Testing, API testing, Usability Testing testing, Writing Test Scripts, Writing user manual, Understanding Functional and Business requirements, Web Development / Programming, Database Design, Store Procedures.

Technologies and Tools:

Selenium IDE, VSTS, W3C Validation, C#.net, Java, Python, SQL Server 2024, Oracle, DHTML /HTML, XML, JavaScript, CSS, IIS Server, Bugzilla, Jira, TFS, Soap UI, Postman, Swagger API, Bitbucket, Kubernetes, NeXX, DBeaverEE, Sauce lab, Microsoft Windows, Linux, Familiarity with many other web technologies (.net, Java,PHP etc.).

Professional Experience

Amdocs INC (April2022-Present)

Project Name: Biller System, One Trust Privacy and Marketing ( T-Mobile client)

Role: Lead Test Planner and test Architect

Location: WFH

Work on Biller system projects as leading test planner and architect.

The Biller System is an application designed to replace the new payment system called STMS for new customer acquisition orders ( North Start (Cloud Application), DTV online, Direct and Indirect orders)

One Trust Privacy and Marketing is being developed for collecting valid user consent and demonstrating compliance based on global regulations, frameworks and jurisdictions. Consent & Preferences, configure user experiences, One trust application centralize consent & preferences data, Align data with user profiles and Opt-in & campaign reporting.

There is a requirement to import consent records from multiple sources application into OneTrust.

Responsibilities:

oGone though AIS and all documents to understand the flow and scope of project.

oCommunicate with business team and product owner for Business requirement of project and create test plan.

oDesign and develop the Test plan and Test cases based on the Functional Design Document and Business Requirements Documents.

oTest cases should be reviewed with key stakeholder and prepare with Test data before test execution.

oAll test cases execution is documented.

oScripts to test configurations are executed and with a status of Passed or Failed, with a link to the outstanding defect(s)

oDeploying resolved issues and new features into End to End environment. Sanity will be performed after each deployment window.

oAll identified defects are documented, corrected, deferred and/or retested as appropriate.

oSchedule and host defect triage and keep working session for high priority defects and follow up on it.

oAny outstanding defects are fully documented as deferred and are signed off by the business lead and/or other appropriate delegates

oPerformed functional E2E testing, regression, UAT Testing support to business and PVT.

oPOSTMAN and Insomnia tools used API testing (POST and Get method).

oReview the test cases developed by the team members as part of the Peer review process.

oPerform E2E functional testing and sending Daily execution and Daily Deployment Status report.

oTest Results are approved and certify the features of scope.

oInvolved in entire Project life cycle from requirements, testing to delivery.

Environment: SQL Developer, DBeaver, Postman, Insomnia, Camunda, BitBucket, Kubernetes, NeXX, Couchbase, Jira, Sauce Lab,Linux, Kafka Drop, Microsoft TFS, Windows 11, Selenium BDD language, Chrome browser, Visual studio, C#, Swagger, Soup UI.

Optum Healthcare Solution (Jan2021-Mar2022)

Project Name: HART, POINT, ChartPull

Role: Sr. QA Analyst

Location: Florida, USA

Work on HART, POINT and ChartPull projects as SR. QA Analyst for a leading Optum Healthcare in Florida, USA.

The HealthCare Claims Audit & Recovery Tool (HART) is an application designed to assist the Audit and Recovery/Contesting Team in auditing and contesting claims.

POINT is being developed for the Provider Network/Contracting Department for management of specialty provider contracts. It will be used for all matters relating to Specialty Services Providers—Carrier Contracts, MOAs, LOAs, and Direct Contracts. Provider Network Department Users can add/modify contracts and generate reports from the data entered/contained. The content will, in most cases, be published to consuming systems (FOCUS, Center Delivery System) and utilized at the clinic level for referral creation and subsequent submission for authorization.

ChartPull is national project. CHAPS, HIMs and Medical Records departments need the ability to issue a Chart Pull against an MRN and / or First/Last/DOB/Gender in bulk per Market, convert to a PDF and take a collection of PDFs, create a zip and SFTP to a target landing zone.

Responsibilities:

oCommunicate with business team and product owner for Business requirement of project and create test plan.

oAnalyzed User Story (Business Requirements) and created Traceability Matrix interlinking the test task, Bug and test cases.

oDesign and develop the Test plan and Test cases based on the Functional Design Document and Business Requirements Documents.

oDeveloped detailed Testing Strategy for the user story and developed various types Test cases, Test Scenarios.

oCreating changesets, validating channel maps, controllers.

oDeveloped Automation Feature file using Selenium web driver, Specflow and BDD language.

oPerformed functional, regression and UAT Testing extensively used Selenium Web driver

oBuild automation project on visual studio 2015 and maintain in TFS/GitHub.

oExecuted various PL/SQL queries and performed ETL Testing, backend validations, executed various DDL, DML statement.

oUsed Fortify on Demand (FOD) dynamic scan for Web application security.

oConducted the Smoke Testing to check the High level functionality of the application.

oPerformed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing.

oSwagger and Soup UI used for send web API request.

oReview the test cases developed by the team members as part of the Peer review process.

oPerform manual functional testing and generating test reports.

oPerformed Mobile testing for web application using Sauce lab.

oLog the defects and validating them after they resolved in defect tracking system (TFS).

oPreparing the deployment document and deploying project on different server (QA, UAT, and Production).

oInvolved in entire Project life cycle from requirements, testing to delivery.

Testing Tools: Jira, Jira align, Itrack, Windows 10/11, Ginger automation tool, Postman, Android simulator for mobile app testing and Sauce lab for Mobile testing.

San Health Soft Solution Pvt. Ltd. (April 2017 – Nov 2019)

Project Name: Focus, Impact, Patient Keeper

Role: QA Analyst

Location: Ahmedabad, India

Work on Focus on Care and Utilization project as QA Analyst for a leading Davita Healthcare Group in USA.

Focus is a dynamic, self-service utilization management module which allows to clinical teammates and the Medical Management team the ability to log and track inpatient admissions to ensure efficient utilization for Patients, Providers, Hospitals and Community Vendors. Focus provides the team 24 hour access to patient’s Hospital and Skilled Nursing Facility admissions as well as sends Hospital specific notifications three times a day to rounding provides in order to continually assess and improve processes resulting in increased quality of our member’s medical care.

Impact is also dynamic system use to verify patients claim details. According to role permission user can add and process the claims. User can insert multiple claims using bunch file.

Responsibilities:

oCommunicate with the International on sure team regarding functional requirement and Business requirement of project.

oAnalyzed User Story (Business Requirements) and created Traceability Matrix interlinking the test task, Bug and test cases.

oDesign and develop the Test plan and Test cases based on the Functional Design Document and Business Requirements Documents.

oDeveloped detailed Testing Strategy for the user story and developed various types Test cases, Test Scenarios.

oDeveloped Automation Feature file using Selenium web driver, Specflow and BDD language.

oBuild automation project on visual studio 2015.

oExecuted various PL/SQL queries and performed ETL Testing, backend validations, executed various DDL, DML statement.

oCreated Test data based on the business requirements and preformed EDI Testing.

oConducted the Smoke Testing to check the High level functionality of the application.

oPerformed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing.

oReview the test cases developed by the team members as part of the Peer review process.

oPerform manual functional testing and generating test reports.

oLog the defects and validating them after they resolved in defect tracking system.

oPreparing the deployment document and deploying project on different server (DEV, QA, UAT, and Production).

oInvolved in entire Project life cycle from requirements, testing to delivery.

Environment: SQL Server 2015, Microsoft TFS, Windows 10, Selenium BDD language, Chrome browser, Visual studio 2015, C#, Java.

Crest Infotech (February 2011 – August 2012)

Project Name: Kuali Financial System & Kuali Enterprise Workflow

Role : QA Analyst

Location: Ahmedabad India.

Work on Kuali Financial System & Kuali Enterprise Workflow project as QA Analyst for university of southern California.

The Kuali suite of administrative software solutions is being developed by a consortium of universities, of which USC is a contributing partner. As a partner in the Kuali Foundation, USC is at the forefront of an exciting new tool in Financial System software. Project teams are in the process of customizing Kuali Financial System (KFS) for USC, and releasing different components through phased roll-outs. In addition, paperless workflow processes are also being developed and released to the USC community.

Responsibilities:

oCommunicate with the International Clients regarding functional requirement and Business requirement of project.

oRequirements gathering for test environment creation.

oAnalyzed Business Requirements (BR) and Application design documents and created Traceability Matrix interlinking the test requirements and test cases.

oDesign and develop the Test plan and Test cases based on the Functional Design Document and Business Requirements Documents.

oDeveloped detailed Testing Strategy for the entire application and developed various types Test cases, Test Scenarios.

oExecuted various SQL queries and performed backend validations, executed various DDL, DML statement.

oCreated Test data based on the Test Cases.

oConducted the Smoke Testing to check the High level functionality of the application.

oPerformed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing.

oReview the test cases developed by the team members as part of the Peer review process.

oPerform cross browser compatibility testing, database testing, Usability testing and user interface testing.

oPerform manual functional testing and generating test reports.

oLog the defects and validating them after they resolved in defect tracking system.

oInvolved in entire Project life cycle from requirements, testing to delivery.

Environment: Selenium IDE, W3C Validation, Netbeans 6.0, Java, Jira, JDA, Bugzilla, Windows 95/98/NT/XP/7/8.

Compubits Solution Pvt Ltd (April-2009 – February-2011)

Project Name: SRS: Web-based Primary and Secondary School Reporting and Tracking System

Role: QA Analyst

Location: Gandhinagar,India.

Compubits Solutions is a leading consulting and IT services company, offering a wide array of solutions customized for a range of key verticals and horizontals to our global customers. Compubits was established by a group of professionals and technocrats, with a rich experience in designing, developing and maintaining IT solutions, for mobile and web based applications. Interactive pvt Ltd involves in Web designing services, web hosting services, web promotion, e-commerce solutions, service, multimedia development, software development.

School Reporting Suit is web base software application designed specifically to simplify reporting in foundation, primary and secondary schools.

This product is divide into two modules: The Annual Reporting System (ARS) for annual School reports and the Assessment Tracking System (ATS) for continual pupil assessment.

Responsibilities:

oInvolved in understanding functional specification to meet business requirements.

oWorked closely with Development team to discuss the design and testing aspects of the applications to design the Test Plans.

oPrepared Traceability Matrices based on the SRS and requirements documents.

oPerform manual functional testing and generating test reports.

oPerform cross browser compatibility testing, database testing, Usability testing and user interface testing.

oConducted the Smoke Testing to check the High level functionality of the application.

oReporting bugs and validating them after they resolved in bug tracking system.

oResponsible for weekly status meetings showing progress and future testing application.

oDetect defects, communicate to the developers using bug reporting tools and tracking the defects.

oDocumented Test cases, Test Results and Test Procedures.

oInvolved in training to end users.

oPreparation of user manuals of the existing system.

oGot involved in project audits.

Environment: VSTS, Bug Tracking System, W3C Validation, CSS, HTML, DHTML, Java Script, MySQL, Windows 95/98/NT/XP/7/8.

Project Name: Circuit Allocation Management System

Role: Software Engineer

Circuit Allocation Management System is a product which is developed for communication related company and basically designed to manage the communication line, telegraph line and make track records for same.

This product has one of the module named, Advance Route Planning management system which is developed for how to Plan telephonic route between given two station with less cost, less effort and maximum utilization of available resources. This module is heart of the system.

This product has another module named, Circuit Association Management System which maintain internal association between circuits. These associations are generally used when some special programs are broadcasted and need more Bandwidth on specific lines at that time less used circuits are temporary transferred to the Circuits which has low bandwidth.

This product has another module named Outage Management System that manages Which Circuits are used by which Customers with their Contact Information. This module also generates reports for the same which is used to inform Customers when any circuit is faulted or going to be replanted at that time communication will be not available.

Responsibilities:

oInvolved in understanding functional specification to meet business requirements.

oDesign and develop web application based on the Functional Design Document.

oResponsible for analysis and design of new modules of the application.

oResponsible to Design Database.

oInvolved in writing Complex SQL queries, stored procedures and Triggers.

oResponsible for fixing all the issues identified by testers.

oPreparation of user manuals of the existing system.

oGot involved in project audits.

Environment: Asp.net 2005, SQL Server 2005, VSTS, Bug Tracking System, CSS, HTML, DHTML, XML, Windows 95/98/NT/XP/7/8.

Personal Info

oCurrent Location: Gaithersburg, MD.

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