WILLIAM J. BEZEK PMP, MBA
*** *. ***** ****** BONNER SPRINGS, KANSAS 66012
RESIDENCE: 913-***-**** CELLULAR: 913-***-****
EMAIL: ************@***.***
PROGRAM MANAGEMENT 20 YEARS EXP. - INFORMATION TECHNOLOGY
Relationship/Engagement Management - Team Building - Business Strategies
Dynamic, innovative management professional with experience across diverse markets and industries. Proven track record of matrix-managing cross-functional teams that collaborate as a focused unit to achieve aggressive business goals. Effectively directing the evolution of technical and non-technical solutions from concept through implementation, constantly managing the needs of the customer, the team, and the program. Design, develop, and deliver successful cost-effective, high-performance information system solutions. Increase operational efficiencies, improve customer service levels, and implement and maintain information technology initiatives to support business practices. Creative solution-based and results-driven with extensive experience in identifying opportunities and developing new business strategies and implementation framework to meet challenging business demands.
• Technically sophisticated and business-savvy management professional reflecting strong leadership coupled with "hands-on" information technology expertise at the C-Level and below.
• Maintain focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs.
• Superior record of delivery simultaneously large-scale, mission-critical projects while managing diverse competing interest.
• Financially adept at integrating complex IT projects with business requirements across diverse methodologies and project approaches from ideation to implementation.
• Skilled at coaching team members and training both in the classroom and at site locations.
CERTIFICATION/PROFESSIONAL DESIGNATION
Project Management Professional (PMP # 211055)
ITIL Foundations
Cisco Certified
Teacher
SUMMARY OF EXPERIENCE
PROJECT AREAS
TEACHING, MENTORING, INSURANCE, MORTGAGE BANKING, FINANCE, FEDERAL RESERVE SYSTEM, CASH LETTERS, LEGACY TO CURRENT PROGRAMS, SOX, M&A, TRANSACTIONAL DATABASES, INDUSTRIAL, CHEMICAL, GOVERNMENT, TELECOMMUNICATIONS, ANNUITIES, DATABASE CONVERSIONS/MANAGEMENT/WAREHOUSE, AUTOMOTIVE, POINT OF SALE, RETAIL, INTERNATIONAL TEAMS- INDIA, SOUTH AMERICA, EUROPE
APPLICATION/METHODOLOGY/TECHNOLOGY EXPERIENCE
PMI, RAD, SCRUM, ITIL, MOF, SDLC, EVMS, VMWARE, SAP, ASAP, DB2, SQL, ORACLE, E-BUSINESS (ERP), ICPCS, CPCS, ADMINSERVER, MS PROJECT SERVER, E-PROJECT, HP, CLARITY, VISIO, MS PROJECT, MS OFFICE SUITE, UML, XML, .NET, JAVA BASED APPS, WEB DEVELOPMENT, RATIONAL SUITE, ENTERPRISE BUS ARCHITECTURES, MAINFRAME, DESKTOP, UNIX, MSOSX
WILLIAM J. BEZEK
RÉSUMÉ PAGE 2
PROFESSIONAL EXPERIENCE
FEDERAL RESERVE 10-J 2008 TO PRESENT
Project Manager
The Project Manager responsibilities include managing multiple projects centric to the Check 21 process and alignment with x9.37 protocols. The project space includes all lines of business across the many other Federal Reserves and related systems both mainframe and distributed. Detailed understanding of the Cash Letter Process and movement of funds from Depositing Institutions form the core of knowledge and expands from the customer up through the policies of the 12 Federal Reserves. Each project requires managing multiple stakeholders at all levels within the Federal Reserve.
➢ Developed project schedules and served as the single point of contact for knowledge transfer.
➢ Managed resources from both IT and Business to work together in solving complex issues.
➢ Reported to management the current status and recommended solution.
➢ Mentored and trained team members in order to improve personal development while increasing understanding of program processes.
➢ Worked in a diverse application setting to include financial and database applications.
NETWORK SPECIALTY GROUP, INC. 2007 TO 2008
Program Manager/Business Development Consulting
The role of Program Manager/Business Development supports the strategic and business needs relating to various governmental programs to include developing responses to various RFP/RFI’s relating to information technology. In developing strategies for integration and operation with various contracts the role of program manager allows for an increased visibility and team building exercises that touch all aspects of the program for both internal and external stakeholders. In addition, the program manager also is responsible for resolving any open issues relating to scope, budget or schedule with the authority to replace team members and operate in the best interest of NSGI and the government.
➢ Developed strategic and operational plans designed to improve customer service as well as ITIL solution based frameworks.
➢ Managed Project Managers and technical staff in fulfillment of government information technology programs.
➢ Directed work for multiple programs and was accountable for overall financial management and EVM metrics.
➢ Interfaced with key government officials, C-Level and various government agencies providing direction and strategic support for in-flight projects.
➢ Mentored and trained team members in order to improve personal development while increasing understanding of program skills and using ITIL, PMI and other project frameworks.
➢ Designed solutions for a variety of project ranging from Database conversions to virtual solutions leveraging ITIL and MOF Frameworks.
WILLIAM J. BEZEK
RÉSUMÉ PAGE 3
PROFESSIONAL EXPERIENCE
(Continued)
SENIOR PROGRAM MANAGER, MASTER LEVEL 2005 - 2007
POMEROY IT SOLUTIONS, HEBRON, KY
Managed major IBM projects and led technical and administrative teams in best strategic direction to accomplish initiatives, design and execute resolutions, and teach PMI, ITIL methodologies to resolve business issues and achieve goals. Collaborate with clients, major customer interfacing role and presenter on accounts, to define requirements, identify technological solutions and infrastructure, and maximize information technology efficiencies. Presented ERP solution and managed project approach including requirements, gap
analysis, business impact and integration issues. Led project team and served as primary contact to the customer’s executive sponsor as part of implementation.
➢ Managed multiple projects with revenue streams of $900 million both government and commercial.
➢ Trusted with primary customer facing role as a consultant.
➢ Managed Project Engagements with C-Level Leaders from different International Offices and business areas.
➢ Managed ITAR impacted programs in resolving program level issues greatly reducing cost and liability exposure.
➢ Supported daily activities specific to project schedules, team mentoring, deliverables, status reports, presentations and financial metrics.
➢ Managed projects in SAP and Oracle ERP application suites serving as primary interface for both business and IT.
➢ Designed training approach for knowledge transfer sessions with clients at over 28 locations.
PROJECT MANAGER/CONSULTANT 2004 - 2005
CAPGEMINI OF AMERICA, KANSAS CITY, MO
Consulted and managed critical Microsoft Server Enterprise implementation for Sprint Telecommunication. Directed technology strategies and methodology to solutions to capture benefits of enterprise formation and people/organization transformation of business processes and functions. Developed infrastructure, IT strategies, solution development and implementation, content and data, and delivery assurance. Instituted quality control procedures around project management best practices. Established a training/mentoring program and base line for project managers in different methodologies to include PMI, ITIL and Sprints EDP.
➢ Greatly reduced costs on projects that were in jeopardy.
➢ Instituted earned value methodology and reporting.
➢ Designed project training for Sprint and delivered in eight hour classes, five days a week to over 208 project managers.
WILLIAM J. BEZEK
RÉSUMÉ PAGE 4
PROJECT MANAGER 2003 - 2004
ATG CONSULTING, OVERLAND PARK, KS
Developed a wholesale lending application for Nova Star Financial startup to include leading-edge technology and software platform for automation of all offices. Conducted analyses and evaluations of business systems needs, processes and projects for business effectiveness and efficiency. Evaluated performance of system, maintained proficiency of business operation, provided support and direction, and ensured operational communications. Adhered to regulatory standards, policies and practices, and compliance with Sarbanes Oxley.
➢ Effective sub-prime marketing allowing $100 million dollar blocks by rapid deployment of applications with effective usability.
➢ Developed security component in personal data and transferring funds.
➢ Directly reported to C-Level to manage the schedule, cost and solution.
GENERAL MANAGER-PMO LEAD 2000 - 2003
SNOW TECHNOLOGIES, KANSAS CITY, MO
Built from the ground up a PMO structure to include processes necessary to form the management of and metrics for completing short-term projects under the PMO methodology. Managed staff of 15 and directly responsible for resource evaluations and budgetary constraints. Reported directly to the CEO and was accountable for each projects success. I Developed customer facing strategies for continuous improvement and improved satisfaction as part of each Project.
➢ Managed multiple projects with competing timelines.
➢ Directly responsible for schedules, cost and resources within the Enterprise.
➢ Managed Customer Engagement and provided solutions with ROI, TCO, and schedule.
CONSULTANT- PROGRAM/PROJECT/ENGAGEMENT MANAGER 1990 - 2000
WILLIAM BEZEK CONSULTING, OVERLAND PARK, KS
Consulted with various companies at the C-Level and below to implement enterprise wide solutions. Completed projects in Application Development, Infrastructure, and Change Management across company wide initiatives. Provide key direction to both internal and external stakeholders to dive value and report to senior management for on-going metrics for accurate decisions. Worked closely in building Teams for successful completion of diverse Projects. Engaged in Retail, Telecommunication, Banking, Wholesale Production, Not for Profit,
➢ Provide key solution to Kansas City Missouri School District to improve vendor relationships.
➢ Enabled production facility to increase efficiencies over 50% as part of key IT solution.
➢ Assisted Not for Profit in streamlining financial request for physically challenged individuals.
➢ Instructed and consulted with small/mid-size businesses bringing critical IT solutions.
➢ Worked on Programs across diverse industries, government agencies with competing interest and schedules.
➢ Point of Contact for accounts requiring detailed analysis, ROI, TCO and current state vs. Finial state.
➢ Developed proposals and responded to RFI/RFQ’s as the technical and business resource.
WILLIAM J. BEZEK
RÉSUMÉ PAGE 5
EDUCATIONAL BACKGROUND
ROCKHURST UNIVERSITY KANSAS CITY, MO
MASTER IN BUSINESS ADMINISTRATION - EXECUTIVE FELLOW
UNIVERSITY OF PHOENIX KANSAS CITY, MO
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY
CONTINUED PROFESSIONAL DEVELOPMENT:
• Planning for completion of my DBA.
• Continuous improvement of my approved course list.
TEACHING AND PUBLIC SPEAKING ENGAGEMENTS
UNIVERSITY OF PHOENIX, KANSAS CITY, MO 2004- CURRENT
• Certified to Teach classes in:
Project Management, Supply Chain Management, Business Continuity Planning, Operation Management, Quality Management, Management: Theory, Practice and Application, Organizational Behavior, IT Operation Management
ROCKHURST UNIVERSITY, KANSAS CITY, MO 2006,2002
• Supply Chain Management Presentation
• Human Figure Drawings
CIVIC/COMMUNITY INVOLVEMENT
Habitat for Humanity
Operation Breakthrough
Knights of Columbus