RAJESH R NAIR

Charuvila Puthen Veedu, Aduthala (P.O), Nadakkal, Kollam, Kerala, INDIA-691579

E-Mail: ae5agh@r.postjobfree.com; Mobile: +919*********

Seeking entry level positions with a growth-oriented organization in the area of:

• Linux System Administrator / Linux System Engineer.

• Network Administrator.

Technical Skills

Linux Administration

Managing Physical Storage, Logical Volumes, System Software, User Accounts,

SELinux.

Administration of Users and Groups, Remote Systems.

Network configuration and Troubleshooting.

Installing and Managing Software.

Tuning and Maintaining the Kernel.

File Security.

Network Monitoring.

Configuring Centralized and Secure Storage.

Webserver Configuration.

SMTP Configuration.

File Sharing with NFS and FTP.

NTP Server Configuration.

Troubleshooting the Boot Process.

Hardware and Networking

Configuring CISCO Routers and Switches.

Internet Protocol, IP Routing, IP Subnetting.

Configuring RIP, IGRP, EIGRP, OSPF and BGP.

Configuring VLAN

Managing Traffic with Access Lists.

Assembling, installation and troubleshooting of Desktops and Laptops.

Career Sketch

ALDAHIA INTERNATIONAL CO., Saudi Arabia.

•

Business Coordinator from July 2011 to March 2012.

ALAMARA INTERNATIONAL CO. LTD, Saudi Arabia.

•

Business Coordinatorfrom October 2008 to April 2011.

Duties & Responsibilities:

Managing a team of officers, leading and co-coordinating them to obtain the best results,

Business development and relationship marketing.

Attending business meetings with our major clients (SIEMENS LTD., HYUNDAI

Engineering, SAMSUNG S.A LTD, DAELIM S.A LTD, CHEVRON PHILLIPS CO.,

) to fulfill their requirements.

Conducting Monthly meeting with staffs for Business improvement and growth.

Playing a major role in company’s business and providing an appropriate business graph to

General Manager.

Keeping full records of work (employee’s timesheet, safety procedures, PPE required in

particular area) and reporting to clients accordingly.

Sutherland Global Service LTD, BPO, Cochin.

•

Senior Customer Support Executive for Symantec process from April 2007 to

August 2008.

Duties & Responsibilities:

Managing the daily tasks and work of the BPO.

Communicating effectively with supervisors, team leaders, people in charge, and other

professionals to collect information and to settle the required important complicated

issues.

Monitoring day-to-day random calls, for lessening the number of mistakes or errors and

checking out for improved performance.

Handling complicated customer queries, issues, complaints, and questions.

Motivating and inspiring the staffs.

E4E business Service LTD., BPO, Chennai.

•

Technical Support Executive for Symantec process from June 2006 to April

2007.

Sutherland Global Service LTD., BPO, Chennai.

•

Technical Support Executive for DELL process from March 2006 to June 2006.

Duties & Responsibilities:

Taking remote connections to customers computers and troubleshoots.

Installs and configures all Microsoft software’s in customer computers.

Giving proper instructions to customer for protecting laptops from Viruses and for the

fast boot up of operating system.

Documenting all incoming and outgoing calls and scheduled a call back to customers if

needed.

MULTITECH COMPUTERS

•

Computer Hardware and Network Technician, lectured and trained students in

hardware in from July 2004- Feb2006.

Academic Credentials

• Diploma in Computer Science and Engineering from IETE, Delhi University / Regional

Institute of Engineering, Trivandrum, Kerala (India) in 2004.

Professional Certifications

• Red Hat Certified Engineer, version 6 ( RHCE ) : ID-120-125-331

• Cisco Certified Network Associate ( CCNA ) : ID-CSCO12175606

Courses Completed

• Certificate in Hardware and Networking from Jawaharlal Nehru Education and Charitable

Foundation, Kerala, India in 2004.

Contact this candidate