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Customer Service Representative

Location:
Fort Lauderdale, FL, 33311
Posted:
September 27, 2023

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Resume:

M Y E S H A B R O O K I N S

Customer Relations

Retail Sales

Customer Service

Cash Management

Conflict Mediation

Process Optimization

Leadership

Microsoft Suite

Point-of-Sales Transactions

E X P E R I E N C E

Foundever

12/2022 - 01/2023

CUSTOMER SERVICE REPRESENTATIVE

Executed customer inquiries, resolved issues, and provided exceptional service.

Handled incoming calls and emails, ensuring prompt and accurate assistance.

Maintained customer records, processed orders, and managed product/service information.

Nations Benefits

01/2021 - 12/2022

MEMBER SUPPORT SPECIALIST

Database administration and website design

Built the logic for a streamlined ad-serving platform that scaled Educational institutions and online classroom management As a highly motivated candidate pursuing customer service roles, I am committed to delivering exceptional support and maximizing customer satisfaction by leveraging my strong communication skills and adept problem-solving abilities.

213-***-****

Florida, USA

adzzzg@r.postjobfree.com

E D U C A T I O N

S K I L L S

C O N T A C T

North Broward Christian School

08/2015 - 06/2019

HS DIPLOMA

GMS Connect

08/2020 - 01/2021

CUSTOMER EXPERIENCE ASSOCIATE

Managed high call volumes, averaging 50+ calls daily, while maintaining quality service.

Effectively resolved customer issues and provided accurate information within fast-paced call center environment. Demonstrated exceptional multitasking skills to handle simultaneous calls and maintain efficiency.

Nations Benefits

01/2021 - 12/2022

RETAIL STORE ASSOCIATE

Assisted customers in finding products, offering recommendations and information.

Restocked merchandise and maintained visual appeal of store displays.

Processed customer transactions, handled returns, and ensured customer satisfaction.



Contact this candidate