RESUME
Leslie Kellersberger
Mt Pleasant, Utah 84647
OBJECTIVE:
Seeking a position assisting with customers, clients, and/or candidates with needs.
WORK EXPERIENCE:
EmploymentScape
2020 to Present Recruiting Assistant
Duties: Office assistance. Answer phones, make phone calls, speak with others, calendar appointments, transcribe voicemails, talk with candidates seeking positions, talk with law firms seeking candidates, providing documents to both candidates and law firms, sending emails, sending texts, calling on the phone, familiar with google docs, use Word and Excel daily, zoom meetings.
Abundance Food and Decor
2016 to 2020 Manager
Duties: Managing a small restaurant, overseeing employees, ordering food, testing food quality, quality control, customer service, cooking food, preparing food, counting the till, handling money, fielding phone calls, overseeing websites, building websites, maintaining websites, problems analyst for all POS problems and attending equipment, some marketing, handling problems and difficult customers, dressing front windows and layout of products for sale.
CentraCom Interactive
2001 to 2016 Collections/Customer Service
Duties: All points of collections... calling customers, running and preparing reports, preparing accounts for collections, handling bankruptcy account collections. All aspects of customer service in Spanish and English, working with difficult customers regarding their bills and payment arrangements, preparing accounts for write off, working with customers on delinquent accounts (both languages), running reports and write off modules, knowledge of Riata, MACC, Word, WordPerfect, Excel, ten key, handling cash, taking payments and understanding telcos. Providing customer support for the computer technology department regarding modems, routers and wireless services. Writing policies and procedures manuals, developing reports and methods of collections for the company and then executing the same.
Mt Pleasant City
2001 to 2003 Ordinance Officer
Duties: Drive around the city and look at people’s yards and property to determine whether or not they were in compliance with city ordinances. Write citations, appear in court, work with citizens to bring them into compliance.
Randy S Ludlow
December 1994 - 2001 Legal Secretary
Duties include: Typing, 10-key, Computer (Word Processing and Accounting), dictation, personal relations, answering phones, paralegal, personal assistant, office management - accounts payable, accounts receivable, purchasing, minor collections, caseload management calendaring/scheduling hearings, appointments, manage annual cash flow in excess of $275,000, evaluate computer system, computer analysis/consulting, software implementation, writing office and account procedure manuals.
EDUCATION:
High School Diploma, American Fork High School, Utah 1979
AAS in Data Processing, Utah Technical College, Orem, Utah1985
AAS in Business Management, Utah Technical College, Orem, Utah 1981
COMMUNITY INVOLVEMENT:
Utah Pageant of the Arts, American Fork Utah 1977 - 1987
Served a Mission to Ecuador, Church of Jesus Christ of Latter-Day Saints 1982 - 1984
Boy Scouts of America, Provo, Utah 1997 - 2000
Boy Scouts of America, Mt Pleasant, Utah 2001 - 2006
Order of the Arrow, Boy Scouts of America, Mt Pleasant 2004 - 2012
Order of the Arrow, BSA, Chapter Advisor 2/09 - 2012
HOBBIES AND INTERESTS:
Camping, reading, movies, family activities, cooking, gardening, crafting
EXTRA ABILITIES:
Speak Spanish and some Italian. Currently studying German.
Good at document proofing
Have training and experience identifying programming bugs
Quick to learn software and able to assist others in learning to use it
Open to remote positions
REFERENCES:
Available upon request.
REFERENCES
Kolleen Ence Friend
245 W 600 N
Spanish Fork, Utah 84660
Mindee Wilburg Co-worker
85 West Main
Mt Pleasant, Utah 84647
Lauri Clark Friend
HC 13 Box 3071
Chester, Utah 84623