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Customer Service Hybrid Remote

Location:
Flint, MI
Posted:
September 27, 2023

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Resume:

Arabic language

SKILLS WORK EXPERIENCE

EFL Teacher (hybrid/remote) (2022 >date)

• Facilitated English language lessons to international students in class and virtually via online platforms.

• Utilized physical and virtual communication tools to interact with students, providing feedback and

support.

• Conducted language proficiency assessments and

progress evaluations for students in class and remote.

• Created engaging and interactive online activities to promote language acquisition and student

participation.

• Implemented both physical and virtual classroom

management strategies to maintain an effective and focused learning environment.

• Provided one-on-one physical and virtual tutoring sessions to address individual student language

challenges.

EFL & Substitute Teacher (2018 > 2021)

• Playing a crucial role in maintaining continuity in the learning process during absence of regular

teachers.

• Conducting classroom instruction based on

provided lesson plans.

• Preparation of teaching various grade subjects

needed, adapting teaching strategies and materials accordingly.

• Providing assistance and support to students

needing special and additional help in the absence of their regular teacher.

AFL & EFL Teacher (2001 > 2020)

• Delivered engaging AFL lessons to English speaking students.

• Delivered engaging EFL lessons to international

students.

• Tailored teaching methods to accommodate diverse language levels.

• Provided constructive feedback and progress

assessments.

EDUCATION

University of Michigan (1998-2000)

ABOUT ME

Transitioning to a customer service

role, I bring adaptability, effective

communication, and problem-

solving skills essential for

exceptional remote support.

Passionate about delivering top-

notch service, I'll utilize remote

teaching expertise to foster positive

interactions with customers.

Naturally possessing a people

person’s character, I’m excited to

contribute a customer-centric

approach and professionalism to

your team.

Professional Conduct

Versatility

Adaptability and Management

Contributing to Academic Progress

Of Students

Conflict Resolution

Assessment and Grading

Maintaining Records

Team Leadership

Adapting to Different Grade Levels

and Subjects

English and Arabic Literal

Translation; English/Arabic

Arabic/English

Hakim Muwwakkil

RODUCT MANAGER

615-***-**** - adzzw0@r.postjobfree.com



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