EMILY K LEE

Phone: 813-***-**** Email: adzzuq@r.postjobfree.com

EDUCATION

University of South Florida, May 2013 Bachelor of Arts, International Studies University of California San Diego, March 2023, Adobe InDesign EXPERIENCE

Centene

Graphic Designer August 2022 - June 2023

• Operated in Adobe InDesign, Illustrator and Photoshop to create and edit publications used for marketing and advertising.

• Produced brochures, articles, fliers and social media content (Facebook and Twitter) to increase community engagement and communicate directly to members.

• Utilized typography, alignment, icons, infographics, and photography to enhance the visual appearance of design.

• Proofread and obtained designer sign off to adhere to quality/regulatory standards.

• Managed monthly e-newsletter and online marketing presence from concept to creation; drafting the content, layout, and distribution using software such as Constant Contact.

• Communicated with third party print vendors to ensure on time and costly delivery.

• Operated within demanding print deadlines and managed multiple projects at once with high attention to detail.

• Maintained design server and packaged all final designs for publication. WellCare

Communications Strategist September 2018 - July 2022

• Organized and executed project kick-offs and deadlines for large communication campaigns.

• Coordinated with key stakeholders and internal teams such as Copy, Graphics, Digital and Legal to distribute workflow.

• Obtained regulatory sign off and maintained up to date communication with clients needs.

• Established project timelines and tracked progress of tasks to ensure compliance deadlines were met. (Adhered to a policy of having 99.9% turn-around time deadlines met.)

• Ensured all communication materials are clear, concise and audience appropriate. (Reading levels, disclaimers, 508 compliant and state policies).

• Facilitated rebranding of marketing materials including logos, letterheads, and slogan across 48 states. JP Morgan Chase & Co.

Client Service Specialist June 2016 - June 2018

• Responsible for communicating with top tier business banking clients to notify of potential fraudulent wire transfers.

• Handled all client concerns and promoted best practices with excellent confidentiality.

• Organized and tracked client cases to log each interaction and outcome. JP Morgan Chase & Co.

Payment Analyst April 2015- June 2016

• Analyzed outgoing transactions and researched potential hits to sanction individuals, entities, vessels, and countries

(i.e., Illegal payments to Cuba, ISIS, etc.)

• Maintained a high attention to detail and accuracy (Policy of zero errors).

• Advised internal teams of fraudulent accounts to escalate for further investigation.

• Maintained a database of current government policies and sanctions. Big Brothers Big Sisters of Tampa Bay

Marketing/Media Coordinator April 2014 – April 2015

• Designated as local contact for all media relations. Published press releases, email blasts and monthly e-newsletter, which was distributed to over 10,000 local contacts.

• Managed all social media sites for local agency; www.bbbsfl.org, Instagram, Twitter, YouTube, and Facebook.

• Supported local events, community relations and fundraising activities.

• Crafted marketing campaigns which included a commercial video and a community case exhibit featured at the Tampa Bay History Museum.

Stick Pretty Designs

Social Media Manager June 2013 – April 2014

• Managed social media accounts such as: Pinterest, Houzz, Facebook, and Instagram to promote products and created a posting calendar.

• Gained knowledge of high-quality print process alongside the owner of the studio. SKILLS

• Adobe InDesign, Photoshop, Illustrator, HootSuite, Constant Contact, and Microsoft Office

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