AGWUNCHA ONYINYE
No**b, closeF Ogudu G.R.A Lagos State
080********, 070********, adzzty@r.postjobfree.com
PROFESSIONAL SUMMARY
Highly competent operations manager with the experiences I have acquired over the years. I have managed daily business operations, including overseeing all aspects of planning, purchasing, finance and Business development as well as a proven history of strengthening compliance, elevating output, customer satisfaction and employee morale to all-time bests. Consistent excellence in managing the working capital of the business in consonance with all units of an organization. Currently wishing to expand my portfolio and develop skills and strategies in a learning organization.
EDUCATION
MSc International Law and Diplomacy
- University of Lagos 2018
Masters of Arts(M.A) in Philosophy
- University of Lagos 2013
Bachelor of Arts (B.A Honors) degree in Philosophy
- University of Ado-Ekiti 2010
PROFESSIONAL CERTIFICATION
SEVIC PMC
- Project Management Fundamentals (Mar – Jun) 2011
WORK EXPERIENCE
TOCNOC Limited
Operations/Admin Manager Febuary 2018 till Date
Ensures daily and smooth running of the activities of the Company
Ensures recruitment of the most suitable candidate for different unit of the business
Weekly and monthly reconciliation of stock differences during stock taking exercise
Ensures a high customer retention rate
Manages the working capital of the business in consonance with the Finance Manager
Verifies all records of sales department and accounts department
Mutual Benefit Assurance Plc, Lagos. Marketing Executive Feb 2016 till January 2018
Conducts research and analyzes data to identify define and retain clientele base
Devises current and competitive marketing ideas and strategies
Pays visit to corporate clients to enhance customer relationship
Negotiates contracts with new and existing clients
Initiates market research campaigns to determine what the public’s perception of the products are
Drove consistent growth in sales and revenue by over 200% in the last three year annually
Proven track record of hitting and surpassing sales targets
Recommends modifications to products to make them more commercially viable
Ogun State Governor’s Office, Abeokuta, Ogun State (started as NYSC and was retained after youth service):
Personal Assistant to SA to Governor on Appointments Management.
Nov 2010 – Oct 2013
Office Administration and Support Services for the Governor
Prepared and distributed official letters to various Ministries and Offices on behalf of the Governor.
Scheduled meeting for the Office of the Governor
Received official items on the governor’s behalf – such as complementary cards, contact memos, and gifts.
Public and customer services – answered customers’ inquiries and scheduled their appointments to meet with the Governor
TOCNOC Limited
September 2009 till October 2010
Sell products by establishing contact and developing relationship with customers
Ensure the availability of products for sale,ensure that they are easily accessible
Maintain relationship with clients/customers by providing support,information and guidance.
Create frequent reviews and reports on sales
Weekly and monthly reconciliation of stock differences during stock taking exercise
Prepare sales reports by collecting,analysing and summarising daily report.
KEY SKILLS
Intermediate use of Microsoft Office Suite
Intermediate use of Graphic Design and Social Media Communication
Adaptable & Flexible to changing environment
Public Speaking/Good presentation skills
Good communication skills
Customer service delivery and retention
Leadership skill
References available upon request